Education IT Field Support Engineer - Remote & On-site

VIQU IT; Peterborough; Hybrid; GBP 37,000 - 42,000; Full time

Job summary

VIQU IT in Peterborough (Midlands) is seeking a Technology Specialist Associate to provide remote and on-site 2nd/3rd line support across multiple school sites. The role supports server upgrades, infrastructure improvements, and Microsoft 365/Azure administration to ensure reliable IT services. A full UK driving licence and frequent travel are required.

The position is home-based with regular site travel (approx. three days/week).

Qualifications

• 2nd/3rd/Line experience
• Windows Server maintenance knowledge
• Full UK driving licence and ability to travel to sites regularly

Responsibilities

• Provide remote and on-site 2nd/3rd line technical support across multiple school locations, resolving complex infrastructure and connectivity issues.
• Support server upgrades, infrastructure improvements and wider technology projects across the organisation.
• Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations.
• Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites.
• Work alongside regional technical specialists to support technology improvements, school onboarding and infrastructure refresh programmes.

Skills

2nd/3rd line support

Windows Server

Azure

Microsoft 365

Networking

Infrastructure

Tools

Microsoft 365 Admin Center

Azure AD

Networking hardware

Job description

VIQU IT in Peterborough (Midlands) is seeking a Technology Specialist Associate to provide remote and on-site 2nd/3rd line support across multiple school sites. The role supports server upgrades, infrastructure improvements, and Microsoft 365/Azure administration to ensure reliable IT services. A full UK driving licence and frequent travel are required.

The position is home-based with regular site travel (approx. three days/week).