Technology Solutions Specialist

Thomas-Sherriff-and-Company-Limited; Jedburgh; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Personal Performance Bonus

Company Pension Scheme

30 Days Holiday

Company Vehicle & fuel for private use

Job summary

Thomas Sherriff & Co Ltd is seeking a Technology Solutions Specialist to support outlets and farms across our area. The role covers sales, installation, support, and training for John Deere, Solsteer and Kuhn Precision Technology solutions.

You will gain hands-on experience with telematics, automation and GPS guidance on agricultural machinery. Based in Jedburgh with travel across the Sherriff Group, we offer training via a dedicated learning path and manufacturer courses, plus a company vehicle

Qualifications

• Hands-on sales and tech support experience in agriculture preferred.
• Ability to understand customer operations and tailor solutions.
• Comfort with presentations and relationship-building.

Responsibilities

• Drive sales growth by prospecting using CRM tools and understanding customer operations.
• Install, setup and optimise technology products and services.
• Learn to operate and demonstrate John Deere equipment and Precision Technology.
• Assist customers and staff with Precision Technology troubleshooting on-farm and remotely.
• Oversee Operations Center accounts and connected machine registration.

Skills

CRM tools

Sales

Customer relation

Presentations

Analytical skills

Tools

John Deere equipment

Precision Technology

GPS guidance

Job description

Reports to: Group Technology Solutions Manager

Based at: Jedburgh while also Covering the Sherriff Group

Job Function:

As a Technology Solutions Specialist, you will work alongside our team to gain hands-on experience across our outlets and on farms across our area of responsibility. Our team delivers sales, installation, support, expertise and training for industry-leading technology solutions from our partners including John Deere, Solsteer and Kuhn Farm Machinery. You will be working with cutting-edge tools such as machine telematics, machine automation, agronomic data platforms and GPS guidance installed on a wide range of agricultural and turf machinery in an industry that evolves rapidly, no two days are the same.

Thomas Sherriff & Co Ltd has been in business since 1816 and has 6 locations with over 140 employees. Our people are the key to our success. We value self-starters who enjoy tackling new challenges, are eager to learn and want the opportunity to grow. Above all, we want you to enjoy being part of the Thomas Sherriff team.

• Drive sales growth by actively prospecting using our CRM tools, developing a deep understanding of our customers operations and delivering tailored solutions that help improve our customers efficiency and performance.
• Install, setup and optimise technology products and services.
• Learn to operate and demonstrate the latest John Deere equipment and Precision Technology.
• Assist customers and employees with Precision Technology troubleshooting on farm and remotely using our dedicated support app & technology support line.
• Responsible for overseeing Operations Center accounts and connected machine registration processes.
• Deliver on our dealership’s Technology Solutions Strategy.
• Execute the plan to ensure ongoing Precision Technology mainstreaming across all departments at the dealership.
• Serve as the internal and external technical specialist for precision farming & turf products.
• Implement the adoption of modern technology and product offerings.
• Assist our sales team with all aspects of our technology offering.
• Develop and deliver employee and customer training for John Deere Precision Technology Solutions and advanced precision farming & turf products.
• Provide solutions-based services to customers.
• Perform all other duties as assigned by management.

What we are looking for:

Willingness and enthusiasm to learn is essential, as well as an interest in Agriculture and Technology. Some hands-on mechanical and electrical experience would be an advantage but not essential as training will be given. Experience using standard desktop load applications such as Microsoft Office and internet applications would also be an advantage but not essential. Enjoy building long lasting relationships with customers and employees. Ability to operate with a solutions approach and identify existing/emerging customer needs. Works well in a demanding environment with flexible/non-standard work hours based on the seasonal demand of Agriculture. Works well independently as well as part of a team. Resourceful in finding solutions. Solid organisational, interpersonal, analytical and communication skills. Valid Driver’s License will also be essential.

Working Hours:

• Standard working week – Monday to Friday 8-5 + Weekends when needed. (Rota based in the busy time of year)
• Expected to work extra hours in the busy periods.
• We would ask you to be flexible when it comes to answering support tickets and calls using our support app & hotline system.

Training:

• Full training will be given both through a bespoke Sherriff Technology learning path and manufacturer training.

Package:

• Attractive Personal Performance Bonus.
• Additional Company Performance Bonus.
• Company Pension Scheme.
• 30 Days Holiday.
• Company Vehicle & fuel for private use.

4+ years experience in agriculture-related role. Understand “commercial aspects” of value-add service. Strong customer relationships. Good communication skills including presentations.