Service Technician

Ernest Doe & Sons Ltd; Greater Lincolnshire; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Company van

Company mobile phone

32 days annual leave

Job summary

Ernest Doe & Sons Ltd is seeking an experienced Specialist Vegetable Service Technician for our Sutterton, Lincolnshire branch. You will repair and maintain Specialist Vegetable machinery and related in-field equipment, with an emphasis on fault diagnosis and customer service.

The role requires hands-on technical ability, company van and mobile phone provided, and a permanent, full-time contract. 39 hours/week with standard hours and overtime as applicable.

Qualifications

• Proven experience in the agricultural industry is advantageous.
• Ability to diagnose faults and carry out repairs which may be chargeable or warrantable.
• In-field equipment service, maintenance and fault diagnosis including crop production machinery.

Responsibilities

• Repair and maintain Specialist Vegetable machinery sold by the company.
• Install, commission and modify new and existing in-field equipment.
• Complete job cards with machine details, time, mileage and documentation.
• Liaise with customers and suppliers professionally.
• Work independently or as part of a team and adhere to health and safety practices.

Skills

Agricultural service experience

Fault diagnosis

In-field repairs

Installation commissioning

Customer liaison

Health & safety

Self-motivation

Computer literacy

Driving licence

Tools

Diagnostic tools

Job description

We are currently looking for an experienced Specialist Vegetable Service Technician to join the established team at our Sutterton branch, based in Lincolnshire. Join a forward-thinking company that’s at the cutting edge of agricultural technology and services.

We’re more than just a workplace, we’re a community of skilled technicians who support and learn from each other every day. Whether you're looking to take your career to the next level or grow with us, we offer opportunities to develop, evolve, and be part of something special. If you're ready to join a team that values creativity, problem-solving, and have a can-do attitude, we want you on board!

Role Purpose:

To repair and maintain all equipment associated with Specialist Vegetable machinery (but not limited to) that is sold by the company's sales departments.

• Proven experience within the agricultural industry would be advantageous
• Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
• Service, maintain and diagnose faults on in-field agricultural machinery and crop production equipment, including products from manufacturers such as Ecorobotix, Tumoba, Verhoest and Samon, among others
• Installation, commissioning and modification of new and existing in-field equipment, including fabrication and repairs where required
• Complete job cards in full relating to work undertaken, including machine details, time, mileage and any accompanying documentation
• Liaise professionally with customers and suppliers as required
• Ability to work independently using own initiative, as well as part of a team
• Ability to adhere to health and safety practices and procedures at all times
• Maintain a good general level of health and fitness
• Self-motivated with a proactive approach to work
• Competent in the use of computers and digital service tools
• Excellent customer service skills, as this is a customer-facing role
• Full valid driving licence with no more than 3 points

Additional Information

Start Date: Immediate, but subject to successful candidates notice period

Location: Sutterton, Lincolnshire, PE20 2ET

Hours: 39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch) Overtime paid at time and a half on completion of 39hrs Monday to Friday

Contract: Permanent, full time, hourly paid

Salary: £Competitive, depending on experience plus Company Van and Company mobile phone

Benefits:32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Staff Discount in Country Stores and Death in Service Cover (2 x salary)