Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Stockport; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer to provide expert support in IBM iSeries and AS/400 environments. This fully remote role involves serving as the first point of contact for clients, troubleshooting technical issues, and ensuring client satisfaction. With an exciting client base, including NASA and major corporations, this position offers a unique opportunity to grow in a dynamic environment.

Qualifications

• 5+ years in technical support.
• Experience supporting IBM iSeries or AS/400 environments.
• Basic networking and shell scripting skills.

Responsibilities

• Serve as the first point of contact for clients.
• Provide technical support and expertise in IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical support

IBM iSeries

AS/400

Linux

Windows servers

Networking

Shell scripting

Job description

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software Company

Company: Global Software Company - DevOps / Version Control / Security

Location: Fully remote

Description:

Are you experienced in supporting and troubleshooting IBM iSeries or AS/400 mainframe environments? Our client, a leading software company used by NASA and other major organizations, is seeking a Technical Support Engineer.

Your responsibilities include:

1. Serving as the first point of contact for clients
2. Providing technical support and demonstrating expertise in IBM iSeries or AS/400
3. Diagnosing and troubleshooting performance and integration issues

Required skills:

1. 5+ years in tech support
2. Experience with Linux and Windows servers
3. Basic networking and shell scripting skills

Preferred:

• Hands-on experience with PHP-related technologies

If you are excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email to [emailprotected]. After a call, we will provide the full position description and discuss the company in more detail.

Thank you for your interest. We look forward to speaking with you soon.