Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Leicester; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer specialized in IBM iSeries or AS/400. The role involves remote technical support, troubleshooting performance issues, and assisting customers with both Linux and Windows environments. Ideal candidates will have over 5 years of tech support experience and choose to grow in an innovative team serving renowned clients such as NASA and Tesla.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing our client as the first point of contact.
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Leicester

Client: Hawksworth

Location: Leicester

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a prominent software company, used even by NASA, among others.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical skills required:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested and excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or by email to [emailprotected].

After initial contact, we can provide the full position description and discuss the company further.

Thank you for your interest. I look forward to speaking with you soon.