Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Chester; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company seeks a Technical Support Engineer specializing in IBM iSeries or AS/400 systems. This fully remote role involves supporting clients like NASA, managing Linux and Windows servers, and requires strong troubleshooting skills. Ideal candidates will have over 5 years of technical support experience.

Qualifications

• 5+ years in technical support roles.
• Experience with IBM iSeries or AS/400 environments.
• Knowledge of Linux and Windows servers.

Responsibilities

• Serve as the first point of contact for client support.
• Diagnose and troubleshoot performance and integration issues.
• Assist customers with expertise in IBM iSeries or AS/400.

Skills

Technical Support

Troubleshooting

Linux

Windows

Shell Scripting

Basic Networking

Job description

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Location: Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. This role involves providing technical support for their environment, working on both Linux and Windows servers.

Responsibilities:

1. Represent our client as the first point of contact
2. Assist customers by demonstrating expertise in IBM iSeries or AS/400
3. Diagnose and troubleshoot performance and integration issues

Requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested and excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected]. After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.