Technical Support Engineer — Elite Football IT Operations

Aston Villa Football Club; Bodymoor Heath; On-site; GBP 32,000 - 48,000; Full time

Job summary

Aston Villa Football Club is looking for a Technical Support Engineer to join our Technology team at Bodymoor Heath. You will provide day-to-day IT support for end-user technology across Windows and Apple devices, with a focus on reliable Microsoft 365 and identity management services for players and staff.

Working in a fast-paced football environment, you will resolve incidents quickly, document solutions, and collaborate with colleagues to improve services while supporting matchdays, training,

Qualifications

• Experience in a Service Desk, technical support or end-user environment.
• Strong knowledge of Microsoft 365, endpoint devices and identity management.
• Able to work matchdays, evenings and weekends and travel between Club sites.

Responsibilities

• Provide day-to-day IT support for end-user technology across Windows and Apple devices.
• Support Microsoft 365, networking and identity management to keep systems available.
• Contribute to documentation, knowledge sharing and IT projects within the Technology team.

Skills

Microsoft 365

End-user support

Windows

Apple devices

Identity management

Networking basics

ITIL

Entra ID

Tools

Microsoft Intune

Active Directory

Entra ID

Microsoft 365 Admin Center

Job description

Aston Villa Football Club is looking for a Technical Support Engineer to join our Technology team at Bodymoor Heath. You will provide day-to-day IT support for end-user technology across Windows and Apple devices, with a focus on reliable Microsoft 365 and identity management services for players and staff.

Working in a fast-paced football environment, you will resolve incidents quickly, document solutions, and collaborate with colleagues to improve services while supporting matchdays, training,