Technical Support Advisor - Train for a Tech Career

Morgan McKinley; Hook; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

24 days holiday

Pension

Life assurance

Critical illness cover

Private medical care

Employee assistance service

Free parking

Overtime (paid, voluntary)

Job summary

Morgan McKinley is recruiting a Technical Support Advisor to join a growing engineering company in Hook, UK. No previous technical experience is required; if you have excellent customer service skills and enjoy solving problems, we'd love to hear from you.

You will provide remote technical support to customers and field engineers, and you will receive full training with clear career development. The role involves 24/7 support rotating shifts, starting salary £27k with valuable benefits.

Qualifications

• Customer service experience welcomed from any sector.
• Willingness to learn technical concepts.

Responsibilities

• Provide remote technical support to customers and field engineers.
• Diagnose and resolve technical issues using web-based tools.
• Work 4 days on, 4 days off shift pattern.
• Attend required training and development.

Skills

Customer service

Problem solving

Willingness to learn

Job description

Morgan McKinley is recruiting a Technical Support Advisor to join a growing engineering company in Hook, UK. No previous technical experience is required; if you have excellent customer service skills and enjoy solving problems, we'd love to hear from you.

You will provide remote technical support to customers and field engineers, and you will receive full training with clear career development. The role involves 24/7 support rotating shifts, starting salary £27k with valuable benefits.