Technical Support Advisor - Training & Career Growth

Morgan McKinley (Guildford); Hook; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

24 days holiday

Pension

Life assurance

Critical illness cover

Private medical care

Employee assistance service

Free parking

Paid overtime (voluntary)

Job summary

Are you looking to start a career in Technical Support with full training and excellent career progression? Our Hook-based engineering company is recruiting a Technical Support Advisor to join a growing team.

You will provide remote technical support to customers and field engineers, with shift work to cover 24/7 operations. No previous technical experience is required; if you have excellent customer service skills and a willingness to learn, we'd love to hear from you.

Qualifications

• No previous technical experience required.
• Customer service experience welcome from any sector.
• College leavers and graduates encouraged to apply.

Responsibilities

• Provide remote technical support to customers and field engineers using web-based tools.
• Assist in diagnosing and resolving technical issues and ensure smooth operation for 24/7 support needs.

Skills

Customer service

Problem solving

Willing to learn

Education

Engineering qualifications (ideal)

Job description

Are you looking to start a career in Technical Support with full training and excellent career progression? Our Hook-based engineering company is recruiting a Technical Support Advisor to join a growing team.

You will provide remote technical support to customers and field engineers, with shift work to cover 24/7 operations. No previous technical experience is required; if you have excellent customer service skills and a willingness to learn, we'd love to hear from you.