Technical Services Manager

CBW Staffing Solutions Limited; Liverpool; On-site; GBP 48,000 - 58,000; Full time

Job summary

CBW Staffing Solutions Limited is recruiting for a Technical Services Manager to oversee hard services across a multi-site contract in Merseyside. The role offers a competitive salary up to £53,000 and opportunities for progression.

You will manage a multi-discipline workforce, supervise PPM processes, and ensure compliance and KPI alignment across sites. Excellent communication and budget management skills are essential.

Qualifications

• Minimum three years in hard services in a supervisory or higher role.
• Experience managing subcontractors and maintaining standards.
• Experience with budgeting and cost control within facilities management.
• Familiarity with CAFM systems and lifecycle asset management.
• Strong reporting skills and ability to deliver management information.

Responsibilities

• Management of multi-discipline workforce across sites.
• Oversee day-to-day management of the PPM system and its outputs.
• Control and manage both planned and reactive works.
• Manage in-house and sub-contractor maintenance operations.
• Procure and manage identifiedExtra works/project work.
• Manage budgets for the buildings under your care.
• Report monthly service management statistics and KPI performance.
• Act as deputy for the Account Manager when required.
• Ensure all technical elements meet client requirements and compliance.
• Oversee specialist service providers for your sites.

Skills

Multi-discipline leadership

Hard services supervision

Contract management

Budget management

Subcontractor management

Data analysis & reporting

Tools

CAFM systems

MS Office

Job description

Technical Services Manager - FM Service Provider - Static - Merseyside - Up to £53,000

Exciting opportunity to join a large Facilities Management business on a multi site contract. CBW are currently recruiting for a Technical Services Manager to oversee the delivery of hard services across this complex and dynamic contract. In return, the company offers a competitive salary of up to £53,000, ongoing training and clear opportunities for career progression within a forward-thinking organisation.

Hours of work

Monday to Friday - 37.5 hours - 08:30am to 16:30pm

• - Management of multi discipline workforce.
• - Understand the day-to-day management of a PPM system and its process and output.
• - Control and manage both planned and reactive works across the site.
• - Manage and control both in house and subcontractor maintenance operations across the site for which you are responsible.
• - Management of identified Extra works / project work and the procurement process for these works.
• - Management of budgets for your respective buildings.
• - Report monthly service management statistics and ensure contract KPIs align with contract terms and conditions.
• - Deputising for Account Manager in their absence if required.
• - Ensure all technical elements of the contract meet the client’s requirements.
• - Responsible for the overall compliance for the buildings for which you are responsible.
• - Management of specialist service providers for your respective sites or buildings

Applicants for this role must be able to demonstrate the following:

• - Experience working within Hard services in a supervisory or higher role for a minimum of three years
• - Working knowledge of other services such as support services, Admin, Finance
• - Experience of Managing Sub Contractors and maintaining standards.
• - Responding to bespoke client/ operational requests for information.
• - Ad hoc reporting requirements for management and client to be undertaken.
• - Good working knowledge of standard IT packages.
• - Excellent communication and customer service skills as well as the ability to build positives.
• - Experience of analysis of data and reporting writing.
• - Well versed and understand statutory compliance and reporting.
• - Experience of Asset Management and CAFM systems.
• - Experience of Life Cycle management and requirements.
• - Experience of working and adhering to budgets, offering cost effective solutions.
• - Previous experience of managing contractors.
• - Experience of service delivery
• - Ability to communicate both verbally and in writing with all levels of staff and clients.
• - Ability to manage and prioritise a demanding and varying workload.