Technical Services Engineer

Webhosting; Cambridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Telefónica Tech UK&I in Cambridge is seeking a hands-on Technical Services Engineer to support enterprise hosting platforms underpinning NHS services. You will maintain stability, resolve incidents, and implement changes across VMware, Windows Server and AD environments.

You’ll work mostly on-site, with interaction across the hosting team and wider IT operations, contributing to a resilient NHS hosting environment and ongoing platform evolution.

Qualifications

• Experience with VMware virtualization, Windows Server and Active Directory.
• Proficient in DNS, DHCP and Certificate Services administration.
• Exposure to Citrix environments, enterprise storage and backup platforms is desirable.

Responsibilities

• Provide day-to-day operational support for hosting platforms.
• Maintain service stability and resolve incidents.
• Implement changes and perform routine maintenance.
• Collaborate across teams to support NHS hosting environment.

Skills

Operational support

Incident management

On-site collaboration

Tools

VMware virtualization

Windows Server

Active Directory

DNS

DHCP

Certificate Services

Citrix environments

Enterprise storage

Backup platforms

Job description

TelefonicaTech ·United Kingdom, Cambridge

Job Description

The Technical Services Engineer is responsible for the day-to-day operational support of the enterprise hosting platforms that underpin critical clinical and business services within a major healthcare environment.

Working as part of the Telefónica TechHosting Team, the engineer will support a large-scale infrastructure estate includingVMware virtualisation,Windows Server platforms,Active Directoryservices and core infrastructure components such asDNS,DHCP, andCertificate Services.

This is a hands-on operational role focused on maintaining service stability, resolving incidents, implementing changes and performing routine maintenance across the hosting environment.

Engineers work across a broad set of infrastructure technologies rather than specialising in a single platform, gaining exposure to virtualisation platforms, Citrix environments, enterprise storage, backup platforms and application hosting services.

The role provides an excellent opportunity for a Technical Services Engineer to develop broad enterprise platform experience while contributing to the evolution of a critical NHS hosting environment.

The role is primarily based on-site at the customer location, with an expectation of at least4 days per week on-site. Occasional travel to Telefónica Tech office locations may also be required for team meetings or business activities.

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values:Open, Trusted and Bold
Trusted Partners:

• HPE:Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike:part of our NextDefense Cyber Security Portfolio
• Fortinet:Elite VIP Program – one of only 2 in the UK
• AWS:Advanced Solution & Managed Service Provider Program