Technical Sales Support

TS International; Northampton; On-site; GBP 42,000 - 50,000; Full time

Job summary

TS International in the South Midlands is seeking a Project Manager / Technical Sales Support to coordinate live projects, provide technical spec support, and liaise with the factory. The role suits a lighting professional who can bring structure, clarity, and momentum to multiple concurrent projects.

Office-based position with a focus on specification work, factory communication, and cross-team collaboration; strong Excel and IT skills are essential.

Qualifications

• Background in the lighting industry with practical knowledge of lighting products and specs.
• Confident interpreting technical documentation and creating accurate specification sheets.
• Organised, commercially aware and able to manage several projects simultaneously.
• Strong Excel skills and good general IT competency.

Responsibilities

• Coordinate and manage progression of live projects across the sales team to meet timelines and client expectations.
• Identify risks or bottlenecks across multiple projects and escalate as needed.
• Help structure workflows and improve processes to support business growth.
• Serve as the primary technical resource for internal sales and admin teams.
• Handle product and specification queries and produce specification sheets.
• Assist with quotations occasionally while focusing on technical support.
• Liaise with the factory pre-order to confirm specs and ensure orders are technically complete.
• Maintain post-order communication with the factory on progress, lead times, and amendments.

Skills

Excel

General IT skills

Project management

Technical interpretation

Specification sheets

Tools

MS Office

Job description

We're hiring: Project Manager / Technical Sales Support

Salary: £42,000-£50,000 basic

Are you an organised, technically minded lighting professional who enjoys keeping projects moving, solving technical queries, and acting as the link between sales, clients, and the factory?

We're looking for a Project Manager / Technical Sales Support specialist to join a growing lighting business in an office-based role covering project coordination, technical support, specification work, and factory liaison. This is a varied position suited to someone who understands lighting products, enjoys detail, and can bring structure and clarity to multiple live projects.

What you'll be doing

• Coordinating and managing the progression of live projects across the sales team, helping to keep timelines, deliverables, and client expectations on track.


• Maintaining oversight of multiple concurrent projects, identifying risks or bottlenecks early, and escalating where needed.


• Supporting the team as the business scales by helping to structure workflows and improve processes.

Technical support and specification work

• Acting as the primary technical resource for the internal sales and administration team.


• Handling product and specification queries, interpreting technical documentation, and ensuring accurate information is shared across the team.


• Producing and maintaining specification sheets and supporting the creation of technically sound, client-facing outputs.


• Providing occasional support with quotations where required, while remaining focused on technical support rather than sales administration.

Factory liaison

• Managing technical communication with the factory at pre-order stage, including confirming specifications, resolving product configuration queries, and ensuring orders are technically complete before processing.


• Maintaining communication post-order on agreed projects, coordinating with the factory on progress, lead times, and technical amendments.


• Working within the framework agreed by the Technical Director to ensure factory engagement is aligned with commercial decisions already in place.

About you

• You have a background in the lighting industry and a practical working knowledge of lighting products and specifications.


• You are confident interpreting technical documentation and creating accurate specification sheets.


• You're highly organised, commercially aware, and comfortable managing several projects at once.


• You have strong Excel skills and good general IT competency.


• You enjoy being the person who brings clarity, structure, and momentum to a busy team.

Location

This is an office-based role in the South Midlands, ideally suited to someone living within reach of areas such as Milton Keynes, Bedford, Leicester, Daventry, or Wellingborough.