Technical Sales Engineer

Swegon Ltd.; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading technical solutions provider is seeking a Technical Sales Engineer to support contractor sales in the London area. This role involves preparing accurate estimates and providing strong technical support for high-value projects. The ideal candidate will have experience with HVAC systems and excellent communication skills. The position offers a remote working arrangement, highlighting the importance of customer service and technical expertise.

Benefits

Flexible working hours

Career development opportunities

Sustainability-focused initiatives

Qualifications

• Experience in preparing quotations and order processing while working to deadlines.
• Experience of planning, organising, and managing resources and systems.
• Keen to take on additional responsibility to develop own skill and experience.

Responsibilities

• Provide technical support to the contractor sales team.
• Prepare quotations in line with business requirements.
• Support the Project and Service teams with technical handovers.

Skills

Technical experience of HVAC products and systems

Excellent computing skills including Word, Excel and Outlook

Strong customer service skills

Strong communication, influencing and negotiation skills

Education

Recognised Mechanical / Electrical Engineering, HVAC or refrigeration qualification

GCSE / A Level or equivalent

Tools

Industry product design and selection tools

MS Office

Job description

Overview

Position Summary:

We are currently recruiting for an experienced Technical Sales Engineer, to play a key part in supporting our contractor sales unit, with particular focus on winning and delivering projects across the London region. This role, although based remotely, will involve working closely with External Sales, Estimating, and Project colleagues. You will use your technical knowledge to prepare accurate estimates, provide customer support, and ensure smooth handovers from quotation through to project management.

Your responsibilities will include assisting with equipment selection, producing compliant and competitive quotations, and offering on-site support where required. You will be instrumental in ensuring our contractor-focused sales activity is well supported and efficient, helping to secure and deliver high-value projects. Additionally, you will act as a key technical interface between the sales, projects and service teams, providing solutions where issues arise and identifying opportunities for process improvement.

Main duties and responsibilities

(This is not an exhaustive list and is subject to change depending on the needs of the business)

• Provide dedicated technical support to the contractor sales team, particularly in the London area, ensuring timely and accurate estimating and quotation support.
• Liaise closely with the contractor sales unit to help secure project wins by preparing compliant and competitive bids
• Deliver high-quality equipment selections and technical advice to both internal and external stakeholders
• Prepare quotations in line with business and project requirements, ensuring correct specification, pricing, and supplier input
• Maintain records of job costing and quotation history to support project tracking and reporting
• Support the Project and Service teams with technical handovers, clarifications, and issue resolution throughout project lifecycles
• Provide technical assistance to customers and in-house service engineers on Swegon/Blue Box products and relevant third-party equipment
• Contribute to continual improvement by identifying areas for enhancement in processes, documentation, or support

Essential experience

• Technical experience of products or services within the Swegon portfolio
• Technical experience of HVAC products and systems
• Experience in the use of industry product design and selection tools
• Excellent computing skills including Word, Excel and Outlook
• Experience of planning, organising, and managing resources and systems to bring about the successful completion of specific project goals
• Excellent oral and written communication skills
• Strong customer service skills
• Pleasant and effective telephone manner
• Experience of preparing quotations and order processing whilst working to deadlines
• Strong organisational and planning skills and the ability to manage competing workloads effectively and efficiently
• Strong communication, influencing and negotiation skills
• Keen to take on additional responsibility to develop own skill and experience
• Decision making and using initiative

Essential qualifications

• GCSE / A Level or equivalent, (including IT)
• A recognised Mechanical / Electrical Engineering, HVAC or refrigeration qualification, or to have gained enough knowledge in these fields through your career to date
• Computer literate in MS Office, ERP and database operating systems
• Valid UK Driving Licence

We offer

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel-good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About Swegon Group

Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.