Technical Property Claims Specialist (New-Build)

Netbox Recruitment; Edenbridge; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Netbox Recruitment is seeking an experienced Technical Claims Handler for property claims across commercial and residential developments. The role concentrates on handling end-to-end technical claims with emphasis on accuracy, policy knowledge, and stakeholder communication.

The successful candidate will manage a varied caseload, liaise with developers, homeowners, and contractors, and operate in a standalone yet collaborative environment. Hybrid working may be available for the right candidate.

Qualifications

• Minimum 5 years' experience handling technical property claims.
• Experience managing both commercial and residential construction-related claims.
• Strong knowledge of claims processes within the new-build or construction sector.
• Proven experience liaising with developers, contractors, and property owners.
• Excellent complaint handling and conflict management skills.
• Outstanding attention to detail and organisational skills.
• Ability to work independently and confidently manage a standalone role.

Responsibilities

• Manage end-to-end technical property claims across commercial and residential developments.
• Handle construction-related claims, predominantly within the new-build sector.
• Liaise with developers, contractors, homeowners, and other stakeholders throughout the claims journey.
• Investigate claims, review supporting evidence, and make informed decisions in line with policy terms.
• Apply a strong understanding of policy wording, exclusions, and endorsements, keeping up to date with ongoing changes.
• Manage complaints professionally and resolve disputes with confidence and empathy.
• Maintain accurate records and ensure exceptional attention to detail across all casework.
• Work independently in a standalone technical claims role while collaborating with the wider business.

Skills

Technical property claims

Commercial claims

Residential claims

Claims processes knowledge

Excellent communication

Conflict management

Attention to detail

Independent working

Job description

Netbox Recruitment is seeking an experienced Technical Claims Handler for property claims across commercial and residential developments. The role concentrates on handling end-to-end technical claims with emphasis on accuracy, policy knowledge, and stakeholder communication.

The successful candidate will manage a varied caseload, liaise with developers, homeowners, and contractors, and operate in a standalone yet collaborative environment. Hybrid working may be available for the right candidate.