Technical Claims Handler

Meriden Media; West of England; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Meriden Media is seeking a Technical Claims Handler to manage a varied, technical caseload of professional indemnity claims. You will investigate claims, negotiate settlements, and support insured clients and brokers to deliver fair outcomes.

The role offers a 35-hour week with a hybrid pattern requiring two days in the Bristol office, presenting opportunities for career progression and impact within the claims team.

Qualifications

• Strong technical claims knowledge and understanding of legislation.
• Commercial, proactive, and client-focused.
• Collaborative, organised, and keen to grow your career in claims.
• This role offers real variety, career progression, and the chance to make a real impact.

Responsibilities

• Run a varied, technical caseload, investigating claims and negotiating settlements within delegated authority.
• Advise and support insured clients and brokers, ensuring fair and efficient outcomes.
• Manage panel solicitors and claims outside delegated authority with accuracy and commercial sense.
• Maintain detailed records, report to insurers, and help drive continuous improvement.
• Share knowledge and support team development through training and guidance.

Skills

Technical claims knowledge

Legislation understanding

Commercial mindset

Client-focused

Collaborative

Organised

Career growth in claims

Job description

Technical Claims Handler

We're recruiting a Technical Claims Handler for a growing team managing professional indemnity claims. If you've got claims experience and want to take on more responsibility while building a long-term career in PI, this could be the role for you.

Our client offers a competitive salary and benefits package, a 35 hour working week, with a hybrid arrangement of 2 days expected in the Bristol office.

What You'll Do:

• Run a varied, technical caseload, investigating claims and negotiating settlements within delegated authority.
• Advise and support insured clients and brokers, ensuring fair and efficient outcomes.
• Manage panel solicitors and claims outside delegated authority with accuracy and commercial sense.
• Maintain detailed records, report to insurers, and help drive continuous improvement.
• Share knowledge and support team development through training and guidance.

What We're Looking For:

• Strong technical claims knowledge and understanding of legislation.
• Commercial, proactive, and client-focused.
• Collaborative, organised, and keen to grow your career in claims.
• This role offers real variety, career progression, and the chance to make a real impact.