Technical Operations Leader, Housing & Compliance

Pinnacle Group; Camden Town; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Maternity/paternity packages

Flexible Working Arrangements

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Season Ticket Loans

Job summary

Pinnacle Group in the Homes Division is seeking an experienced Technical Operations Manager to lead a team of Technical Managers and Compliance Coordinators responsible for statutory and mandatory maintenance across a diverse residential portfolio. You will shape service delivery, manage on-call rotas and ensure safe systems of work.

Working with mobilisation, lifecycle and reactive repairs teams, you will drive contract performance, leverage CAFM data and manage budgets to deliver value for

Qualifications

• Significant operational management experience in technical services or building services.
• Experience leading multidisciplinary teams in social housing or similar environments.
• Strong knowledge of statutory property compliance, PPM and risk management.

Responsibilities

• Lead, coach and develop Technical Managers and Compliance Coordinators.
• Translate strategy into operational plans with a focus on safety, compliance and customer service.
• Manage on-call rota, contractor response and incident handling.
• Oversee statutory and mandatory maintenance, inspections and remedial works.
• Develop and deliver risk-based PPM programmes for building fabric, mechanical/electrical systems, life-safety, lifts and water systems.
• Monitor performance via dashboards, risk registers and action trackers.
• Collaborate with Mobilisation, Reactive Repairs and Lifecycle teams to align maintenance strategies.
• Scope, evaluate and appoint competent contractors and suppliers, ensuring competence and insurances.
• Maintain auditable records in CAFM and document-management systems.

Skills

Technical Leadership

Compliance Oversight

Budget Management

CAFM Systems

Contractor Management

Education

Building Services Eng

Tools

CAFM Software

ERP System

Job description

Pinnacle Group in the Homes Division is seeking an experienced Technical Operations Manager to lead a team of Technical Managers and Compliance Coordinators responsible for statutory and mandatory maintenance across a diverse residential portfolio. You will shape service delivery, manage on-call rotas and ensure safe systems of work.

Working with mobilisation, lifecycle and reactive repairs teams, you will drive contract performance, leverage CAFM data and manage budgets to deliver value for