Senior Technical Operations Lead - Housing and Maintenance

Pinnacle Group; Camden Town; Hybrid; GBP 70,000 - 75,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Private Medical Insurance

Disability Confident employer scheme

Job summary

Pinnacle Group Limited seeks a Technical Operations Manager to lead a team across housing maintenance and lifecycle activities. You will shape operations, ensure safe systems of work, and drive performance, compliance, and service excellence in a mixed residential portfolio.

The role requires strong leadership, budget awareness and ability to interpret regulations, with hybrid working and travel to client sites as needed. A relevant technical background is essential.

Qualifications

• Significant operational management experience in technical services or housing maintenance.
• Experience leading multidisciplinary technical and compliance teams.
• Strong knowledge of statutory property compliance, PPM, and risk management.
• Experience appointing and managing contractors with audits and performance reviews.
• Ability to interpret legislation and translate it into operational controls.
• Experience using CAFM or asset-management systems and producing reporting.

Responsibilities

• Lead and develop Technical Managers and Compliance Coordinators with clear objectives and succession plans.
• Translate strategy into operational plans with focus on safety, compliance and customer service.
• Provide technical leadership during incidents, manage out-of-hours on-call, and coordinate contractor response.

Skills

Leadership

Stakeholder management

Communication

Decision making

Budget management

Education

Building Services/Engineering degree or equivalent

Tools

CAFM/asset-management systems

Job description

Pinnacle Group Limited seeks a Technical Operations Manager to lead a team across housing maintenance and lifecycle activities. You will shape operations, ensure safe systems of work, and drive performance, compliance, and service excellence in a mixed residential portfolio.

The role requires strong leadership, budget awareness and ability to interpret regulations, with hybrid working and travel to client sites as needed. A relevant technical background is essential.