Technical Operations Lead — Building & Compliance

Pinnacle Group; Greater London; Hybrid; GBP 75,000 - 100,000; Full time

Benefits offered by this job

Private Medical Insurance

Enhanced Pension Scheme

Flexible Working Arrangements

Life Assurance

Season Ticket Loans

Job summary

Pinnacle Group is seeking an experienced Technical Operations Manager for our Homes Division. You will lead Technical Managers and Compliance Coordinators to deliver statutory and preventive maintenance across diverse residential properties, ensuring safe systems, robust records and high service standards.

The role requires strong operational leadership, budget awareness and the ability to coordinate across mobilisation, maintenance, reactive repairs and lifecycle investment.

Qualifications

• Significant operational management experience in technical services, property maintenance or facilities management.
• Experience leading multidisciplinary technical and compliance teams.
• Strong knowledge of statutory property compliance, risk management and PPM.

Responsibilities

• Lead and develop Technical Managers and Compliance Coordinators with clear objectives and succession plans.
• Translate strategy into operational plans focused on safety, compliance and customer service.
• Manage on-call rota, contractor response, and incident investigations.
• Own statutory and mandatory maintenance, inspections and remedial works with timely closure.

Skills

Operations leadership

Team management

Contract management

Budget management

CAFM software

Regulatory compliance

Stakeholder management

Education

Building services degree

NEBOSH certificate

Tools

CAFM software

Asset management systems

MS Excel

Job description

Pinnacle Group is seeking an experienced Technical Operations Manager for our Homes Division. You will lead Technical Managers and Compliance Coordinators to deliver statutory and preventive maintenance across diverse residential properties, ensuring safe systems, robust records and high service standards.

The role requires strong operational leadership, budget awareness and the ability to coordinate across mobilisation, maintenance, reactive repairs and lifecycle investment.