Technical Engineer

RES-Distribution Ltd; Saffron Walden; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Company car

Excellent benefits

Pension scheme

Job summary

RES-Distribution Ltd is seeking a Field Based Technical Sales Engineer to survey sites, design and quote heat pump systems, and oversee MCS-compliant installations across the East of England. The role involves hands-on commissioning, handovers, and resolving technical issues on site.

You will produce room-by-room heat loss calculations, designs, and performance assessments, supported by training and CRM-enabled processes.

Qualifications

• Consultative mindset and ability to translate technical data for customers.
• Proven experience in electrical fault-finding and low-temperature hydraulic design.
• Experience with site surveys and producing technical quotations.

Responsibilities

• Conduct technical site surveys and agree specifications with installers/homeowners; produce on-site quotations; commission heat pump systems and handover; resolve technical issues on remedial visits.
• Produce room-by-room heat loss calculations, system designs and performance assessments using company tools; compile proposals and quotations for sales; maintain CRM records.
• Act as Nominated Technical Supervisor for regional MCS projects, ensuring installations meet MCS standards and Building Regulations.
• Provide phone-based and remote technical support; maintain relationships with installers; act as a consistent technical point of contact.

Skills

Consultative mindset

Electrical fault-finding

Technical site surveying

Education

Level 3 NVQ or equivalent

Tools

CRM system

Job description

Salary:

Competitive Salary + Company Car + Excellent Benefits

Technical Sales Engineer - Field Based - RES - Renewables - East England

So, who are we?

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Field Based Technical Sales Engineer you’ll be responsible for:

• Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits.

• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools and established processes, with full training and technical support provided. Compile technical proposals and quotations for the sales team, ensuring accurate project records are maintained within the CRM system.

• Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.

• Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact.

This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm.

And here’s what we’d like you to have:

• Plumbing & Heating: Level 3 NVQ or equivalent.

• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.

• Compliance: G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards.

• Technical Expertise: Proven experience in low-temperature hydraulic design and electrical fault-finding.

• Soft Skills: A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers.

• Logistics: Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays.

We look forward to receiving your application!