Technical Engineer

RES-Distribution Ltd; Hemel Hempstead; Vor Ort; GBP 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Company Car

Excellent Benefits

Zusammenfassung

RES is seeking a Field Based Technical Sales Engineer to survey sites, design and quote Air Source Heat Pump systems, and manage technical handovers. You will ensure MCS compliance and support installers across the East England region, with travel and occasional overnight stays.

The role is full-time, based around East London or Ipswich, with a 42.5-hour week and typical office hours. Ideal candidates have a plumbing/heat pump background, knowledge of G3 unvented water systems, WRAS, and strong

Qualifikationen

• Level 3 NVQ or equivalent in Plumbing & Heating.
• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.
• G3 Unvented Hot Water, WRAS, and MCS standards knowledge.
• Experience in low-temperature hydraulic design and electrical fault-finding.
• Consultative mindset with ability to explain technical data to non-technical customers.
• Based in/around East London or Ipswich with travel and overnight stays.

Aufgaben

• Conduct on-site surveys, agree system specs with installers/homeowners, produce on-site quotations, commission Air Source Heat Pump systems, complete handovers, and resolve technical issues via remedial visits.
• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools; compile technical proposals and quotations; maintain CRM records.
• Act as the Nominated Technical Supervisor for regional MCS projects to ensure subcontracted installations meet MCS standards and Building Regulations.
• Provide phone-based and remote technical support; maintain strong relationships with installers; serve as a consistent technical contact.

Kenntnisse

Consultative mindset

Customer communication

Travel willing

Ausbildung

Level 3 NVQ Plumbing & Heating

Jobbeschreibung

Salary:

Competitive Salary + Company Car + Excellent Benefits

Technical Sales Engineer - Field Based - RES - Renewables - East England

So, who are we?

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Field Based Technical Sales Engineer you’ll be responsible for:

• Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits.

• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools and established processes, with full training and technical support provided. Compile technical proposals and quotations for the sales team, ensuring accurate project records are maintained within the CRM system.

• Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.

• Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact.

This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm.

And here’s what we’d like you to have:

• Plumbing & Heating: Level 3 NVQ or equivalent.

• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.

• Compliance: G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards.

• Technical Expertise: Proven experience in low-temperature hydraulic design and electrical fault-finding.

• Soft Skills: A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers.

• Logistics: Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays.

We look forward to receiving your application!