Technical Engineer

RES-Distribution Ltd; Ipswich; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Company Car

Excellent Benefits

Job summary

RES-Distribution Ltd is seeking a field-based Technical Sales Engineer covering East England to design, specify, and commission air source heat pump systems for homes and installers. You will conduct site surveys, prepare quotes, and handovers, ensuring projects meet MCS and Building Regulations.

The role combines technical expertise with a consultative sales approach, requiring travel and occasional overnight stays within the region.

Qualifications

• Must have Level 3 NVQ or equivalent in Plumbing & Heating.
• Heat pump design & installation qualifications (LCL/BPEC).
• Knowledge of G3 Unvented Hot Water, WRAS, and MCS standards.
• Experience with low-temperature hydraulic design and electrical fault-finding.
• Consultative mindset to translate technical data for customers.
• Willingness to travel and stay away when required.

Responsibilities

• Conduct on-site surveys, specify systems with installers/homeowners, produce quotations, commission heat pump systems, and handovers.
• Produce room-by-room heat loss calculations and design using company tools, prepare technical proposals and CRM records.
• Act as Nominated Technical Supervisor for MCS projects ensuring compliance.
• Provide phone-based and remote technical support and maintain relationships with installers.

Skills

Consultative mindset

Low-temperature hydraulic design

Electrical fault-finding

Education

NVQ Level 3 Plumbing & Heating

LCL/BPEC Heat Pump Design & Installation

Job description

Salary:

Competitive Salary + Company Car + Excellent Benefits

Technical Sales Engineer - Field Based - RES - Renewables - East England

So, who are we?

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Field Based Technical Sales Engineer you’ll be responsible for:

• Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits.

• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools and established processes, with full training and technical support provided. Compile technical proposals and quotations for the sales team, ensuring accurate project records are maintained within the CRM system.

• Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.

• Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact.

This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm.

And here’s what we’d like you to have:

• Plumbing & Heating: Level 3 NVQ or equivalent.

• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.

• Compliance: G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards.

• Technical Expertise: Proven experience in low-temperature hydraulic design and electrical fault-finding.

• Soft Skills: A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers.

• Logistics: Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays.

We look forward to receiving your application!