Technical Engineer

RES-Distribution Ltd; Bletchley; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Company car

Benefits package

Job summary

RES is seeking a Field Based Technical Sales Engineer in East England to conduct technical site surveys, design heat pump systems and provide quotations. You will oversee MCS projects, ensure compliance, and support installers with on-site and remote technical expertise.

A company car and excellent benefits accompany a competitive salary. The role requires travel around East London/Ipswich area with a 42.5-hour work week, Monday to Friday, and a strong consultative approach to translating

Qualifications

• Level 3 NVQ or equivalent in Plumbing & Heating.
• Heat pump design & installation experience.
• Knowledge of MCS standards, WRAS and G3 unvented water.
• Experience in low-temperature hydraulic design and electrical fault-finding.
• Strong consultative communication to explain technical data to non-technical customers.

Responsibilities

• Conduct technical site surveys, agree system specs, produce on-site quotations, commission air source heat pump systems, handovers and remedial visits.
• Produce room-by-room heat loss calculations, system designs and performance assessments using design tools, compile proposals and quotations, and maintain CRM records.
• Act as Nominated Technical Supervisor for regional MCS projects, ensuring subcontracted installations meet MCS standards and Building Regulations.
• Provide phone-based and remote technical support; maintain relationships with installers; act as a consistent technical contact.

Skills

Consultative mindset

Technical translation

Customer communication

Education

NVQ Level 3 Plumbing & Heating

LCL/BPEC Heat Pump Design

MCS standards knowledge

Job description

Salary:

Competitive Salary + Company Car + Excellent Benefits

Technical Sales Engineer - Field Based - RES - Renewables - East England

So, who are we?

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Field Based Technical Sales Engineer you’ll be responsible for:

• Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits.

• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools and established processes, with full training and technical support provided. Compile technical proposals and quotations for the sales team, ensuring accurate project records are maintained within the CRM system.

• Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.

• Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact.

This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm.

And here’s what we’d like you to have:

• Plumbing & Heating: Level 3 NVQ or equivalent.

• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.

• Compliance: G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards.

• Technical Expertise: Proven experience in low-temperature hydraulic design and electrical fault-finding.

• Soft Skills: A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers.

• Logistics: Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays.

We look forward to receiving your application!