Technical Designer

BT Group; Chippenham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in the UK seeks a solution designer to translate customer needs into actionable designs. The ideal candidate will have experience with various ICT solutions and excellent problem-solving skills. This role offers a competitive salary, a £5000 annual bonus for DV clearance, and a range of flexible benefits including training and development opportunities.

Benefits

£5000 annual bonus for having DV clearance

25 days annual leave

Pension scheme with higher contributions

World-class training and development opportunities

Discounts on broadband and mobile packages

Qualifications

• Experience with a wide range of ICT vendor solutions including Cisco, Juniper, and AWS.
• Proven ability to tailor solutions to meet customer requirements.
• Strong problem-solving skills and experience in risk assessment.

Responsibilities

• Act as the solution designer for service platforms.
• Create statements of work for design and delivery teams.
• Translate customer visions into actionable solution design.

Skills

Familiarity with ICT vendor solutions

Hands-on experience with architecture approaches

Adept at responding to change requests

Understanding of CAPEX/OPEX costings

Skilled at identifying risks

Ability to explain ICT solutions to stakeholders

Job description

Overview

What you’ll be doing

• Act as the solution designer for a domain or service platform and provide solution overview and familiarisation to operational support teams.
• Create statement of works for appropriate internal/external design and delivery team’s engagement.
• Translate customer visions and business needs into actionable solution design requirements, including cost assessments (CAPEX/OPEX), dependencies, risks, and mitigation strategies to support business opportunities and service delivery.
• Offer subject matter expertise to stakeholders, shaping service changes, qualifying resource requirements, and addressing complex customer requests such as RFIs, CCNs, or solution proposals throughout the design lifecycle.
• Develop enterprise and solution architecture documentation, including ‘as-is,’ ‘to-be,’ and transitional states, addressing business and technology needs while meeting stakeholder requirements.

Skills You\'ll Need

• Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry.
• Hands-on experience with industry-standard architecture approaches and languages.
• Adept at responding to in-life change requests and bid proposals, tailoring solutions to meet customer requirements.
• Understand CAPEX/OPEX costings and ensures proposed changes align with customer needs and budgets.
• Skilled at identifying risks, assessing impacts, proposing mitigation strategies, and solving problems effectively.
• Able to explain ICT solutions to stakeholders with varying levels of technical expertise.

Benefits

• £5000 annual bonus for having DV clearance
• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop
• With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
• We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups.
• We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
• As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best.

Notes

A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON\'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.