Technical Assistant

Serco Limited; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service management company is seeking a Maintenance Technician to provide effective maintenance and repair services across Birmingham Leisure Trust centres. Candidates should possess hands-on experience and a range of multi-skilled competencies, such as plumbing and electrical maintenance. The role involves reactive works, preventive maintenance planning, and compliance with health and safety standards. Competitive salary and extensive training offered.

Benefits

21 days holiday plus bank holidays

Contributory pension scheme

Extensive training & development opportunities

Employee Assistance Programme

Discounts across multiple retailers

Qualifications

• Previous experience in a similar role, ideally with pool plant.
• Experience with reactive works on pool plant and HVAC systems.
• Knowledge of health & safety legislation.

Responsibilities

• Maintain, service and repair building service systems.
• Provide hands-on maintenance and supervise sub-contractors.
• Respond to reactive works and emergencies.
• Plan and carry out preventive maintenance tasks.

Skills

Hands-on maintenance expertise

Reactive works experience

Basic plumbing skills

Carpentry skills

Electrical skills

Record maintenance ability

Job description

Location

B73 6EB – you will work across all Birmingham Leisure Trust leisure centres.

Salary & Hours

£30,000.00 per annum (salary can be discussed at interview). 40 hours per week, Monday to Friday, with evening/wknd call outs as required.

Job Overview

The post holder will consistently provide a professional and effective maintenance, service and repair function on a pre‑planned, ad‑hoc, breakdown and reactive basis to the Building Service Systems & Associated Ancillary Plant. You will be on-call for weekend rota duties and paid in lieu of plain time when required.

Responsibilities

• Maintain, service and repair systems including cooling, domestic cold‑water, domestic hot‑water, electrical, heating, mains cold‑water, sanitary, ventilation, and water movement systems.
• Provide hands‑on maintenance and supervise external sub‑contractors.
• Keep accurate written and electronic records of work performed.
• Plan and carry out preventive maintenance tasks.
• Respond to reactive works, including pool plant, HVAC, mechanical and electrical systems.
• Support health & safety legislation compliance.
• Work outside normal hours and respond to out‑of‑hour emergencies, covering 5 days out of 7.
• Use your clean, in‑date driving licence (a works van and fuel card will be provided).

Qualifications

• Previous experience in a similar role, ideally with pool plant.
• Experience with reactive works on pool plant, HVAC, mechanical and electrical systems.
• Multi‑skilled with basic plumbing, carpentry and electrical skills.
• Ability to maintain accurate records (written & electronic).
• Knowledge of planned preventive maintenance procedures.
• Knowledge of health & safety legislation.
• Willingness to work outside normal hours and respond to emergencies.

What We Offer

• 21 days holiday (pro rata) plus bank holidays.
• Contributory pension scheme up to 6%.
• Extensive training & development – over 1,100 internal courses, qualifications funding, apprenticeships and mentoring.
• 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans and 30% off at Serco‑managed leisure centres.
• Discounts across ~1,000 retailers for food, clothing, entertainment and travel.
• ShareSave scheme – purchase Serco shares at a discount.
• Dedicated employee networks for support and community.
• Annual paid volunteering day and support for charity donations via Payroll Giving Scheme.