Technical Advisor

Etex Group; West of England; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Etex Group in Bristol is seeking a Technical Advisor to support architects, installers and suppliers with technical queries. The role includes producing CAD drawings for systems and site conditions, reviewing project packs, and collaborating with the specification team.

You will work across the wider business, learning our products and fire protection capabilities. Strong English communication and a willingness to learn are essential in this hybrid, office-based position in Bristol.

Qualifications

• CAD experience is essential.
• Strong organisational skills and ability to multitask.
• Ability to work independently and as part of a team.
• Keen willingness to learn and develop in a technical role.
• Clear communication in English, translating technical detail.
• Background in construction, civil or mechanical engineering is desirable.

Responsibilities

• Answer technical questions from architects, installers and suppliers by phone and email.
• Produce technical drawings for systems and site conditions using CAD software.
• Check project packs and collaborate with the external specification team.
• Work cross-functionally across the wider business.
• Learn our systems and products, including fire protection aspects.
• Develop knowledge across our product range through ongoing training.

Skills

CAD experience

Organisational skills

Independent worker

Willingness to learn

English communication

Reading construction drawings

Education

Civil/Mechanical engineering background

Tools

CAD software

Job description

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We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

At Etex, we seek to make a meaningful impact on the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Advisor in Bristol!

Join our technical team in Bristol, where you'll build your skills through hands‑on training, job shadowing and e-learning, with strong support for your development along the way. This is a hybrid role, working from the office Tuesday to Thursday, with core hours of 8.30am to 5pm Monday to Friday, and no travel required outside of training. The team is currently in a strong technical position, offering plenty of scope to grow.

What you'll do

• Answer technical questions from architects, installers and suppliers by phone and email.
• Produce technical drawings for systems and site conditions using CAD software.
• Check project packs and work with the external specification team.
• Work cross-functionally across the wider business.
• Learn our systems and products, including what they can and can't achieve from a fire perspective.
• Work with acoustics, thermal performance and pipe calculations, and system strength.
• Develop your knowledge across our product range as part of your ongoing training.

What you'll bring

• CAD experience.
• Strong organisational skills, with the ability to multitask and plan well.
• Able to work independently as well as part of a team.
• A keen willingness to learn.
• Clear communicator in English, with the ability to translate technical detail into plain language.
• A construction, civil or mechanical engineering background is desirable.
• A background in fire stopping or passive fire protection is desirable.
• An analytical, practical approach is desirable.
• Experience in an administrative, office, customer service or site-based role with some technical knowledge of construction materials is desirable.
• Ability to read and understand construction drawings is desirable.
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
• Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).

Etex is committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.