Technical Administrator

Cadent Gas; Leicester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

25 days holiday

Extra day off

Career development

Flexible working

ED&I commitments

Family policies

Retail discounts

Job summary

Cadent Gas is seeking a Technical Administrator within the Safety & Engineering team to support incident management, regulatory reporting and performance reporting, ensuring information and processes are accurate.

You'll build strong relationships, provide excellent customer service, and help drive improvements by managing data, coordinating meetings and maintaining SharePoint sites. This role offers varied responsibilities within a busy team and supports the safe operation of Cadent's network.

Qualifications

• GCSEs (or equivalent) in English and Maths.
• Experience providing comprehensive administrative support and coordinating multiple activities.
• Strong organisational skills with high accuracy and attention to detail.
• Experience with reporting, data handling and presenting data.

Responsibilities

• Support incident management, regulatory reporting and performance reporting.
• Manage key data and produce insightful reports.
• Coordinate meetings and maintain essential records.
• Provide excellent customer service and act as a trusted contact.

Skills

Strong admin experience

Excellent organization

Reporting & data management

Stakeholder management

Continuous improvement mindset

GCSEs English & Maths

Education

GCSEs English & Maths

Tools

SharePoint

Job description

Be the engine behind a safer, stronger network

As a Technical Administrator within our Safety & Engineering team, you'll play a vital role in supporting the activities that help keep our colleagues, contractors and customers safe every day. Working across a wide range of administrative, reporting and coordination activities, you'll ensure that critical information, systems and processes are managed efficiently and accurately.

This is far more than a traditional administration role. You'll be at the heart of our Safety, Health, Environment and Security (SHES) function, supporting incident management, regulatory reporting, business communications and performance reporting. From managing key data and producing insightful reports to coordinating meetings and maintaining essential records, you'll help our teams make informed decisions and deliver against business objectives.

You'll build strong relationships with stakeholders across the business, providing excellent customer service and acting as a trusted point of contact. Whether you're coordinating meetings, supporting safety communications, maintaining SharePoint sites or helping drive process improvements, your contribution will directly support the safe and effective operation of our network.

Why you'll love this role

This is an exciting opportunity to join a supportive team where your organisation, attention to detail and initiative will have a genuine impact.

• Variety Every Day - Support a diverse range of activities including reporting, incident management, communications, meetings and stakeholder engagement.
• Make a Difference - Play an important role in supporting safety processes and ensuring compliance with key regulatory requirements.
• Build Strong Networks - Collaborate with teams across Safety & Engineering, Operational Delivery, Asset Management and external stakeholders.
• Develop Your Skills - Gain exposure to specialist systems, reporting tools and continuous improvement initiatives while broadening your technical and administrative expertise.
• Drive Improvement - Help identify efficiencies, improve processes and contribute to a culture of service excellence and continuous improvement.

What you'll bring

You'll be a highly organised and proactive administrator who enjoys working in a fast-paced environment and takes pride in delivering high-quality support.

• Strong Administrative Experience - Previous experience providing comprehensive administrative support, managing records and coordinating multiple activities simultaneously.
• Excellent Organisation Skills - Able to prioritise workloads, manage competing deadlines and maintain high levels of accuracy and attention to detail.
• Reporting & Data Management Experience - Confidence in collating, analysing and presenting data through reports, spreadsheets and presentations.
• Stakeholder Management Skills - Strong communication and relationship-building abilities with a customer-focused approach.
• Continuous Improvement Mindset - A willingness to challenge existing processes, identify efficiencies and support positive change.
• Relevant Qualifications - GCSEs (or equivalent) in English and Maths alongside previous administration experience.

If you're looking for an opportunity where your organisational skills, attention to detail and commitment to excellence can make a real impact, we'd love to hear from you. Join us as a Technical Administrator and help support the teams that keep our network operating safely and efficiently every day.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

At Cadent, we're thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What's In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.

What's next?

To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.