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Cadent Gas Ltd; Wolverhampton; On-site; GBP 27,000 - 32,000; Full time

Job summary

Cadent Gas Ltd. in Wolverhampton is seeking a Network Operations Administrator to provide essential administrative support to the Customer Operations team, coordinating activities, managing data and ensuring smooth day-to-day operations.

The role involves working with various stakeholders, tracking processes, and supporting financial administration while delivering high-quality service in a fast-paced environment.

Qualifications

• Strong organisational skills and ability to manage multiple priorities.
• Excellent stakeholder management with the ability to work with colleagues at all levels.
• Attention to detail and a proactive approach to resolving issues.
• Strong communication skills to present information clearly, accurately and professionally.
• Continuous improvement mindset with willingness to challenge current processes.
• Proficiency in Microsoft Office and SharePoint; ability to learn new systems.
• Strong customer focus delivering excellent service.
• Collaborative approach with team-working and planning.
• Safety-first mindset and commitment to Cadent's values.

Responsibilities

• Provide administrative support to the Customer Operations team and coordinate activities.
• Manage data, spreadsheets, databases and business systems to support operations.
• Coordinate financial administration including raising purchase orders, approving invoices and ad-hoc payments.
• Support sickness absence management processes and team activities administration.
• Assist communications and engagement initiatives across Customer Operations and liaise with stakeholders.

Skills

Organisational skills

Stakeholder management

Attention to detail

Communication skills

Continuous improvement

MS Office & SharePoint

Customer focus

Team collaboration

Safety mindset

Job description

Network Operations Administrator

Company: Cadent Gas Ltd

Salary: £27282-32097 per annum

Hours: Full-time

Location: Wolverhampton, WV13 3XA

Job type: Temporary

Posting date: 21 Sept 2026

Closing date: 2 Oct 2026

Help keep our operations running smoothly

At Cadent, our operational teams play a vital role in delivering a safe and reliable gas network. As a Network Operations Administrator, you'll provide essential administrative support to the wider Customer Operations team, helping to coordinate key activities, manage data, support business processes and ensure day‑day operations run efficiently.

This is a varied role where you'll work with a range of stakeholders, supporting operational delivery through excellent organisation, attention to detail and customer service.

Why you will love this role

• Managing data and systems by accurately maintaining spreadsheets, databases and business systems.
• Supporting operational activity by tracking key processes, projects and business initiatives.
• Co‑ordinating financial administration including raising purchase orders, approving invoices and arranging ad‑hoc payments.
• Providing people support through administration of sickness absence management processes and team activities.
• Supporting communications and engagement initiatives across Customer Operations.
• Assisting senior leaders by providing administrative support to the Head of Customer Operations and wider management teams.

What you will bring

• Strong organisational skills with the ability to manage multiple priorities and deliver high‑quality work to deadlines.
• Excellent stakeholder management skills, with the confidence to work effectively with colleagues at all levels.
• Great attention to detail and a proactive approach to identifying and resolving issues.
• Strong communication skills with the ability to present information clearly, accurately and professionally.
• A continuous improvement mindset with the confidence to challenge existing ways of working and suggest improvements.
• Proficiency in Microsoft Office and SharePoint, with the ability to quickly learn new systems.
• A strong customer focus and commitment to delivering excellent service.
• A collaborative approach with excellent team‑working, planning and organisational skills.
• A safety‑first mindset and a genuine commitment to Cadent's values.

What you'll get in return

At Cadent, you'll be part of a supportive team where your contribution helps keep our operations running effectively. In return, you'll receive a competitive reward package, opportunities for development and the chance to build your career within an essential UK infrastructure business.

Interviews are expected to take place mid‑October

Disclaimer:While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

Proud member of the Disability Confident employer scheme