Technical Account Manager

TSR Select; Greater London; Hybrid; GBP 42,000 - 58,000; Full time

Job summary

TSR Select in London is seeking a Technical Account Manager to look after 20-30 existing clients on long-term support and managed service contracts, combining remote collaboration with office presence.

You will be the first point of contact for client issues, manage renewals and quotes for projects and licenses, and perform quarterly SLA reviews, while growing the account by selling additional solutions as a trusted technical adviser.

Responsibilities

• Be the first point of contact for client issues and manage renewals and quotes for project work and licenses.
• Conduct quarterly SLA review meetings with clients.
• Grow and sell into your customers as a trusted technical advisor.

Job description

Location – Hybrid; on average 3-4 days from home, 1-2 days in London offices

Salary – circa £50,000 basic plus commission (uncapped)

The opportunity is to join a leading City based IT Managed Services Provider.

The role is Technical Account Manager, looking after 20-30 existing clients, all tied into long-term support/managed service contracts.

The role is to be the first point of contact for client issues, look after renewals, quotes for project work and hardware/licenses, and perform quarterly SLA review meetings. You will also need to grow and sell into your customers where appropriate, whilst acting as a technical trusted advisor.

The role is hybrid (home based 3-4 days, in the offices 1-2). The basic salary is circa £50,000 plus uncapped commission.

Really nice and supportive people who run and work in the company.