Hybrid Technical Account Manager — Client Solutions & Growth

TSR Select; Greater London; Hybrid; GBP 42,000 - 58,000; Full time

Job summary

TSR Select in London is seeking a Technical Account Manager to look after 20-30 existing clients on long-term support and managed service contracts, combining remote collaboration with office presence.

You will be the first point of contact for client issues, manage renewals and quotes for projects and licenses, and perform quarterly SLA reviews, while growing the account by selling additional solutions as a trusted technical adviser.

Responsibilities

• Be the first point of contact for client issues and manage renewals and quotes for project work and licenses.
• Conduct quarterly SLA review meetings with clients.
• Grow and sell into your customers as a trusted technical advisor.

Job description

TSR Select in London is seeking a Technical Account Manager to look after 20-30 existing clients on long-term support and managed service contracts, combining remote collaboration with office presence.

You will be the first point of contact for client issues, manage renewals and quotes for projects and licenses, and perform quarterly SLA reviews, while growing the account by selling additional solutions as a trusted technical adviser.