Tech-Savvy Sales Support Specialist (On-site)

EOS IT Solutions; Banbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

EOS IT Solutions is looking for an enthusiastic Sales Support Associate to join our Banbridge-based team. You will engage potential clients, support account managers, and develop product knowledge to drive sales of AV solutions.

You will manage leads, present solutions virtually, and collaborate with sales and technical teams to close deals while maintaining exceptional customer service.

Qualifications

• Minimum of 3 years of experience in inside sales or a related field.
• Excellent communication and interpersonal skills, with the ability to articulate technical information clearly and persuasively.
• Familiarity with CRM software (Salesforce, Jira) preferred.
• Proven track record of meeting and exceeding sales targets.
• Technical aptitude and the ability to learn technology products quickly.
• Self-motivated and results-driven with a passion for sales and customer service.

Responsibilities

• Proactively initiate contact with potential clients via phone, email, and online channels.
• Provide commercial support for customers, Account Managers, and Sales Directors; assist in Salesforce management and forecasting.
• Cultivate deep understanding of AV products and services.
• Qualify leads from various sources and assess sales potential.
• Conduct virtual sales presentations and product demonstrations.
• Drive closure of sales orders and meet targets.
• Update and maintain CRM records and track activities.
• Collaborate with external sales and technical teams to resolve needs.
• Generate sales reports and insights to improve strategies.
• Maintain high levels of customer service and responsiveness.

Skills

Communication

Interpersonal skills

Self-motivation

Sales mindset

Tech aptitude

CRM familiarity

Target achievement

Tools

Salesforce

Jira

Job description

EOS IT Solutions is looking for an enthusiastic Sales Support Associate to join our Banbridge-based team. You will engage potential clients, support account managers, and develop product knowledge to drive sales of AV solutions.

You will manage leads, present solutions virtually, and collaborate with sales and technical teams to close deals while maintaining exceptional customer service.