Tech-Savvy Inside Sales Rep – Drive Customer Success

Viavi Solutions Inc.; Newbury; Sur place; GBP 25 000 - 42 000; Plein temps

Résumé du poste

Viavi Solutions Inc. in the United Kingdom is seeking an Internal Sales Representative to support the Field Sales team and drive customer engagement from initial contact to close. You will manage relationships, prepare quotes, and maintain CRM records.

The role requires strong communication, presentation and organizational skills, with an ability to work independently and within a team in a fast-paced environment.

Qualifications

• Experience in a customer-facing role (retail, call centre, marketing, etc).
• People oriented with good communication skills and ability to build rapport quickly.
• Good presentation skills (written and verbal).
• Ability to work independently and as part of a collaborative team.
• Strong organisational skills and attention to detail.
• Experience of MS packages and/or CRM system.
• Interest in avionics, electronics, GPS systems or how technology works.

Responsabilités

• Manage and nurture customer relationships to identify, upsell, and cross-sell opportunities for Viavi products and services.
• Collaborate closely with the field sales teams to support on administrative tasks.
• Prepare and deliver accurate quotes, proposals, and contracts to customers.
• Maintain comprehensive and up-to-date customer and sales activity records in the CRM system.
• Stay informed about industry trends, competitive landscape, and Viavi's product roadmap.
• Participate in ongoing sales training and development programs.

Connaissances

Customer facing

Communication skills

Presentation skills

Independent worker

Team collaboration

Attention to detail

Outils

MS Office

CRM system

Description du poste

Viavi Solutions Inc. in the United Kingdom is seeking an Internal Sales Representative to support the Field Sales team and drive customer engagement from initial contact to close. You will manage relationships, prepare quotes, and maintain CRM records.

The role requires strong communication, presentation and organizational skills, with an ability to work independently and within a team in a fast-paced environment.