Inside Sales Advocate Global Tech Solutions

Viavi Solutions Inc.; Stevenage; On-site; GBP 28,000 - 36,000; Full time

Job summary

VIAVI Solutions Inc. is seeking an Internal Sales Representative to provide coordinated support to the field sales team, engaging with potential customers and identifying their needs to showcase Viavi's solutions.

You will manage customer relationships, prepare quotes and proposals, and maintain CRM records, while staying informed about industry trends and Viavi's product roadmap. This role offers opportunities for training and growth in a dynamic tech company.

Qualifications

• Some experience in a customer-facing role (retail, call centre, marketing, etc).
• People-oriented with strong communication and rapport-building abilities.
• Strong presentation skills (written and verbal).
• Ability to work independently and in a team.
• Strong organizational skills and attention to detail.
• Experience with MS Office and CRM systems.
• Interest in avionics/electronics/GPS or tech.

Responsibilities

• Manage and nurture customer relationships to identify, upsell, and cross-sell opportunities for Viavi products and services.
• Collaborate with field sales to support administrative tasks.
• Prepare and deliver accurate quotes, proposals, and contracts to customers.
• Maintain comprehensive and up-to-date customer and sales activity records in the CRM system.
• Stay informed about industry trends, competitive landscape, and Viavi's product roadmap.
• Participate in ongoing sales training and development programs.

Skills

Customer-facing

Communication skills

Presentation skills

Independent worker

Organizational skills

CRM experience

MS Office

Avionics interest

Tools

CRM system

Job description

VIAVI Solutions Inc. is seeking an Internal Sales Representative to provide coordinated support to the field sales team, engaging with potential customers and identifying their needs to showcase Viavi's solutions.

You will manage customer relationships, prepare quotes and proposals, and maintain CRM records, while staying informed about industry trends and Viavi's product roadmap. This role offers opportunities for training and growth in a dynamic tech company.