Store Manager

JD GROUP; Liverpool; On-site; GBP 32,000 - 42,000; Full time

Job summary

JD GROUP in Liverpool is seeking a Store Manager to own store performance, culture and daily execution, while developing colleagues and upholding premium standards.

You will lead on trade, customer experience and operational excellence, using real-time data to drive decisions, ensure product availability, presentation, safety, and progression for future leaders.

Qualifications

• Experience leading retail teams in a fast-moving environment.
• Ability to coach colleagues and drive store performance.
• Strong commercial awareness and data interpretation.
• Excellent communication and teamwork skills.
• Track record of delivering sales and operational standards.

Responsibilities

• Lead the store through coaching and operational excellence.
• Support and develop colleagues to deliver exceptional customer experiences and strong performance.
• Use real-time performance insights to make commercial decisions.
• Maintain premium standards, product availability, and safe environment.
• Develop talent with coaching and clear progression paths.

Skills

Retail management

Team leadership

Data-driven decisions

Customer service

Communication

Job description

Role Overview

As a Store Manager you take full ownership of your store’s performance, culture, and daily execution. You play an active role in supporting and developing colleagues while maintaining high operational and commercial standards.

You create a high-energy environment where colleagues develop, standards stay consistently high, and customers receive a premium in-store experience. This role is all about effective leadership, strategic commercial awareness, and the ability to support colleagues to perform at their best.

Key Responsibilities

• Lead the store through effective leadership, coaching and operational excellence
• Support and develop colleagues to deliver exceptional customer experiences and strong commercial performance.
• Use real-time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
• Maintain the companies premium operational and visual standards — ensuring product availability, impactful presentation, and a safe, compliant environment.
• Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future leaders.

Skills & Experience Required

• Proven experience in retail management with the ability to lead and motivate teams in a fast-moving, high-energy environment.
• Strong leader with experience supporting, coaching and developing colleagues and driving store performance.
• Strong commercial awareness with strong capability in interpreting performance data, product trends, and customer behaviour.
• Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
• Demonstrated success in delivering strong sales results and maintaining exceptional operational standards.

Desirable Attributes

• Passionate about retail, products and delivering exceptional customer experiences.
• Proactive, solutions driven leader who thrives in a fast paced, ever evolving retail environment.
• Hands on and highly visible on the shop floor, leading by example across all areas of the store.
• Resilient, adaptable, and composed during busy trading periods, product launches, and high pressure moments.