Team Support Coordinator

Confidential; Manchester, Salford; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

Confidential in Manchester is seeking a Team Support Co-ordinator to provide day-to-day administration and co-ordination for busy teams in a hybrid environment. The role supports managers and remote teams, handling enquiries, client information, CRM data, events and reporting to ensure services run smoothly.

The successful candidate will be highly organised, detail-focused and able to manage competing deadlines, with strong IT skills (Word/Excel) and a proactive, professional approach in a

Qualifications

• Experience as an administrator or team support.
• Strong attention to detail and data accuracy.
• Excellent planning and organisational skills.
• Proficient IT skills including Word and Excel.

Responsibilities

• Handle enquiries by phone, email, web, correspondence and in person.
• Perform eligibility checks and allocate clients to advisors.
• Record and manage client and service information in CRM/databases.
• Support meetings and events: room bookings, papers, refreshments, minutes.
• Produce and maintain records, reports and management information.
• Promote services and events to clients, partners and stakeholders.
• Assist with financial administration: purchase orders, invoices, claims, reconciliations.
• Monitor project and contract information for compliance and funding.
• Maintain databases and information sources.
• Review office systems to improve efficiency and service delivery.

Skills

Attention to detail

Planning and organisational skills

Communication skills

Prioritisation under pressure

Proactive and team-focused

CRM experience

Word & Excel proficiency

Tools

CRM systems

Databases

Management information systems

Job description

Team Support Co-ordinator
Manchester (Hybrid)
£13.45 per hour
Full-time - Temp-to-Perm

Are you a highly organised and detail-focused administrator who enjoys supporting busy teams and keeping services running smoothly?
Our client is looking for an experienced Team Support Co-ordinator to provide day-to-day administrative support to managers and remote-based teams, helping with enquiries, client information, CRM systems, events, reporting and general service coordination.
This is a varied role where you will support the smooth running of the service, ensuring information is recorded accurately, enquiries are handled effectively and colleagues have the administrative support they need to deliver services successfully.

Key Responsibilities:

• Deal with enquiries by phone, email, web, correspondence and face-to-face where required.
• Carry out eligibility checks and allocate clients to the appropriate advisor.
• Use CRM and database systems to record, update and manage client and service information.
• Support meetings and events, including room bookings, papers, refreshments, minutes and delegate administration.
• Produce and maintain accurate records, reports and management information.
• Support the promotion of services and events to clients, partners and stakeholders.
• Assist with financial administration, including purchase orders, invoices, claims and reconciliations.
• Monitor project and contract information to support compliance and funding requirements.
• Maintain databases, libraries and other information sources accurately.
• Review office systems and procedures to help improve efficiency and service delivery.

You will have:

• Previous experience in an administrator, team support, office support or co-ordination role.
• Strong attention to detail with the ability to manage accurate records and data.
• Excellent planning and organisational skills.
• Confident communication skills across phone, email and face-to-face contact.
• Experience using CRM systems, databases or management information systems.
• Good IT skills, including Microsoft Word and Excel.
• The ability to prioritise competing deadlines and work accurately under pressure.
• A proactive, professional and team-focused approach.