Customer & Administration Coordinator

Huntress - Maidstone; Maidstone; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Huntress - Maidstone is seeking a Finance & Administration Coordinator to join a busy and growing organisation. This hybrid role combines customer support, financial administration and general office duties, with the potential to secure a permanent position following the initial temporary period.

Salary £28,000 per annum; Hours Mon-Fri 9:00am-6:00pm; Hybrid Working (3 days in office / 2 days at home). Start Date: ASAP.

Qualifications

• Previous experience in customer service
• Strong written and verbal communication skills
• Excellent attention to detail, particularly with numerical data
• A proactive and organised approach
• Good knowledge of Microsoft Outlook and Excel
• The ability to work independently and as part of a team

Responsibilities

• Managing customer and internal email enquiries relating to accounts and finance
• Chasing outstanding information, documentation and payments
• Updating financial records and maintaining accurate data
• Providing administrative support to the finance and wider team
• Liaising with customers, colleagues and external contacts on financial matters
• Managing priorities and meeting deadlines

Skills

Customer service

Communication

Attention to detail

Excel

Outlook

Organisational skills

Job description

Finance & Administration Coordinator

Salary: £28,000 per annum

Hours: Monday - Friday, 9:00am - 6:00pm

Hybrid Working (3 days office / 2 days home)

Start Date: ASAP

Contract: Temporary initially, with a view to becoming permanent

We're looking for a Customer & Administration Coordinator to join a busy and growing organisation. This is a great opportunity for someone with a background customer service who wants a varied role combining customer support, financial administration and general office duties, with the potential to secure a permanent position.

This is a varied role combining customer support, financial queries and administration. You'll be responsible for managing enquiries, chasing outstanding information and documentation, updating financial records, and ensuring customers and stakeholders receive a professional service throughout their journey.

What you'll be doing:

• Managing customer and internal email enquiries relating to accounts and finance
• Chasing outstanding information, documentation and payments
• Updating financial records and maintaining accurate data
• Providing administrative support to the finance and wider team
• Liaising with customers, colleagues and external contacts on financial matters
• Managing priorities and meeting deadlines

What you'll bring:

• Previous experience in customer service
• Strong written and verbal communication skills
• Excellent attention to detail, particularly with numerical data
• A proactive and organised approach
• Good knowledge of Microsoft Outlook and Excel
• The ability to work independently and as part of a team This is a fantastic opportunity to join a supportive team, develop your finance and administration skills, and secure a permanent position following the initial temporary period.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK