Team Secretary - Reproductive Health Service

NHS Scotland; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Glasgow is seeking a proactive secretary for its Sexual Health Services. The role is crucial in providing empathetic support to clients seeking termination of pregnancy and requires excellent communication skills. Candidates should have experience in high-demand service environments, and knowledge of contraception is desirable. This role offers a structured shift pattern from Monday to Friday, focusing on patient care and support within a multidisciplinary team.

Qualifications

• Ability to assess and support clients face to face or over the phone.
• Experience working in a call center environment is essential.
• Previous experience in sexual health or Gynaecology is required.

Responsibilities

• Work within a multidisciplinary team in a community setting.
• Support clients in attending service for ultrasound scanning and sexual health screening.
• Explain termination options and contraception planning.

Skills

Excellent communication skills

Experience in a high demand service

Knowledge of contraception and sexual health

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post are Monday - Thursday 8am-8pm, Friday 8am-5pm.

Please be advised that, effective 1 April 2026, the full‑time working hours for all Agenda for Change posts will be reduced to 36 hours.

Abortion care service based within Sexual Health Services are looking to recruit a proactive secretary who is empathetic and supportive of clients who find themselves seeking a termination of pregnancy. The successful candidate will work within a multidisciplinary team in a community setting based out of Sandyford main hub.

Ability to assess and support clients either face to face or over telephone is important. Supporting clients to attend the service for their ultrasound scanning, sexual health screening and explanation of termination options, as well as contraception planning.

Experience of working in a high demand service and call centre environment is essential. Good working knowledge of contraception and sexual health testing would be desirable however training would also be provided if necessary.

Must have excellent communication skills and previous experience in either sexual health setting or Gynaecology area of care would be essential.

Informal contact: Chris McGuire‑Quinn, Business Support Manager, On 0141 211 8605 or email christopher.mcguire‑[e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde‑ NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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