Team Member

Career Choices Dewis Gyrfa Ltd; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading sports center operator in the UK seeks a Team Member with a positive sales attitude for bar and front-of-house operations. Ideal candidates should excel in high-pressure environments, with strong customer rapport and sales skills necessary for enhancing guest experiences. The role includes shifts during evenings and weekends and offers notable benefits like a bonus scheme and discounts.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance call line

Bonus scheme based on KPIs

Team incentives

Employee discounts

Free pitch hire

Annual events

Uniform provided

Qualifications

• Ability to create rapport with customers, encouraging return visits.
• Outgoing personality suitable for front-of-house roles.
• Able to work shifts including evenings and weekends.

Responsibilities

• Handle the busy bar area during events and functions.
• Provide excellent customer service to enhance the football experience.
• Manage face-to-face inquiries and telephone sales.

Skills

Customer rapport

Sales and service skills

Computer literacy

Cash handling

Excellent telephone skills

Ability to work under pressure

Job description

Team Member - Goals

Goals is the premier five‑a‑side football centre operator in the UK offering state‑of‑the‑art facilities throughout the country. We pride ourselves in exceeding customer expectations in levels of service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who can work best in a fast‑paced and fun sporting environment. A fast‑growing company where there are opportunities for those with the skills to match their ambition.

Goals currently has vacancies covering the two below roles:

Bar Staff

We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service‑driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5‑a‑side football experience, whether customers are having a weekend function, a kid’s party or a post‑match pint we want to deliver the highest standards in a professional and efficient manner.

Receptionist

A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face‑to‑face enquiries and excellent telephone sales skills.

As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. As Bar work is included in that we require applicants to be 18+.

Benefits

• Birthday Holiday
• Paid breaks
• Pension scheme
• Access to employee assistance call line for you and your family
• Bonus scheme based on KP’s
• Team incentives
• 50% discount on Goals related products (parties function hire, food)
• Free individual pitch hire
• Annual events
• Uniform provided