Team Manager

MATALAN; Oldbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is looking for a Team Manager to drive sales and optimize customer experience at their Oldbury store. This role requires a motivated individual with retail management experience and a passion for driving team performance. As a Team Manager, you will coach team members, ensure exemplary customer service, and manage store operations in the absence of the Store Manager. The position offers various benefits, including employee discounts and career development opportunities.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional holiday buy scheme

Extra free day leave for wellbeing

Employee Assistance Programme

Life Assurance

Discount platform access

Pension Scheme

Career development opportunities

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Confident communicator with the ability to engage and motivate others.
• Examples of leadership experience.
• Good understanding of Visual Merchandising.
• Proven ability to identify sales opportunities.
• Knowledge of retail operational processes.

Responsibilities

• Driving sales targets and exploring sales opportunities.
• Modeling outstanding Customer Service and Matalan Values.
• Leading the implementation of seasonal layouts and visual guidelines.
• Opening and closing the store.
• Up-skilling team members and providing regular feedback.

Skills

Leadership

Team motivation

Customer service

Sales analysis

Job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving here on our careers site.
We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan you'll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high‑performing, energetic and adaptable team.

You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.

If you’re looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

You’ll be …

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up‑skilling team members, giving regular feedback to drive performance

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro‑rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

About You

• Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change