Team Leader – Vulnerable Residents Support

The Housing Network; West of England; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Simply Health Package

Blue Light Card

Referral programme

Job summary

The Housing Network in Bristol is seeking an experienced Team Leader to manage a service for vulnerable residents. You will lead a team of support professionals, provide day-to-day supervision, and ensure high-quality, person-centred support.

You will handle safeguarding, risk management, and service quality, while supporting tenancy sustainment and collaboration with local authorities to maximise outcomes.

Qualifications

• Experience leading teams of support professionals.
• Experience in safeguarding and risk management.
• Background working with vulnerable people or complex needs.

Responsibilities

• Leading, motivating and supporting a team of support professionals to deliver high-quality, person-centred services.
• Providing day-to-day supervision, coaching, performance support, and reflective practice for team members.
• Ensuring residents receive effective, strengths-based and trauma-informed support that promotes independence and positive outcomes.
• Maintaining oversight of safeguarding concerns, risk management, compliance, and service quality.
• Managing a small caseload of residents with complex needs and supporting them on their journey towards greater independence.
• Supporting tenancy sustainment through housing management, rent management, benefits advice, and move-on planning.
• Building strong relationships with local authorities, statutory partners, and external agencies to maximise outcomes for residents.
• Supporting contract performance and helping ensure service objectives and targets are achieved.

Skills

Team leadership

People management

Coaching

Safeguarding

Job description

The Housing Network in Bristol is seeking an experienced Team Leader to manage a service for vulnerable residents. You will lead a team of support professionals, provide day-to-day supervision, and ensure high-quality, person-centred support.

You will handle safeguarding, risk management, and service quality, while supporting tenancy sustainment and collaboration with local authorities to maximise outcomes.