Team Leader – Swim Centre Ops & Community Growth

Swim Sports Company Ltd; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

Birthday off

Earned wage access

Fully funded training

Discounts on lessons

Career progression opportunities

Job summary

Swim Sports Company Ltd. is looking for a Team Leader in Edinburgh to oversee daily operations, ensuring safety and a premium experience for customers. The ideal candidate will support the team, engage with the community, and maintain high operational standards.

This part-time role offers up to 20 hours per week with opportunities for professional development. Candidates should have supervisory experience, strong communication skills, and a passion for providing excellent customer service.

Qualifications

• Experience supervising a team in a leisure or customer-facing environment.
• Confidence in communicating with customers and team members.
• Willingness to work on a 3-week rotating schedule including evenings/weekends.

Responsibilities

• Supervise daily operations ensuring safety and cleanliness.
• Motivate and support team members to deliver a premium experience.
• Build relationships with local organizations to drive sign-ups.
• Respond to customer feedback to improve service quality.

Skills

Supervisory experience

Customer service skills

Communication skills

Sales experience

Community engagement

Education

Scottish SQA Level 2 / Swim England or STA Level 2 Swimming Teacher Qualification

Job description

Swim Sports Company Ltd. is looking for a Team Leader in Edinburgh to oversee daily operations, ensuring safety and a premium experience for customers. The ideal candidate will support the team, engage with the community, and maintain high operational standards.

This part-time role offers up to 20 hours per week with opportunities for professional development. Candidates should have supervisory experience, strong communication skills, and a passion for providing excellent customer service.