Team Leader

Sporting House; Manchester; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Birthday off

Bright and colourful work kit

Discount on swimming lessons forfamily

Employee recognition scheme, rewards &

Job summary

We Are Swim, the UK’s leading premium Learn to Swim experience, is seeking a Team Leader to supervise lifeguard duties and support a teaching team at King David School. You will ensure safety, deliver high-quality learn-to-swim sessions for 3–11 year olds, and drive exceptional customer experience in a premium facility.

You will supervise the pool, engage customers through technology, attend trainings, and work as part of a team to deliver a standout experience.

Qualifications

• Fully funded training and qualifications provided.
• Excellent communication and interpersonal skills.
• Customer service focused with commitment to quality and cleanliness.
• Able to work in an active, energetic sporting environment.

Responsibilities

• Provide lifeguard duties for learn-to-swim lessons for 3-11 year olds.
• Plan, deliver and review high quality, themed learn-to-swim lessons.
• Deliver exceptional customer care to swimmers and families both in and out of the water.
• Ensure safe provision and maintenance of all equipment.
• Complete and record health and safety checks daily, weekly and monthly.
• Help maintain a clean, safe facility for all users and staff.
• Demonstrate commitment to personal development through training and feedback.
• Be a positive role model encouraging children to reach their swimming potential.
• Assist with servicing customer enquiries, show rounds to potential members, and drive memberships.
• Attend regular training with the swim@ team to share best practice.
• Issue award badges and certificates to celebrate achievements.

Skills

Excellent communication

Customer service oriented

Team leadership

Positive role model

Job description

Our Olympians need you!

How would you like to work with We Are Swim – The UK’s leading premium Learn to Swim experience.

We are looking for an engaging and inspiring individual to work as as a Team Leader and join our industry leading swimming team, delivered at King David School.

Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision and excellent standards of customer experience and premium facilities and changing lives through giving every child opportunity to learn to swim.

As part of your role, you will supervise the pool and support the teaching team, use technology to support and engage customers as well as working as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other.

This role is for weekday evening and weekend hours.

If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, then this is a rare opportunity to join a fast growing, industry leading company. With amazing development opportunities to to progress and work towards qualifications in swimming teaching to children, babies, adults and progress into team leader, mentors, tutors, assistant managers and more!

Full training and qualification can be provided, we recruit on character and personality – so change your life and get in touch today!

Duties

• To provide lifeguard duties for learn to swim lessons for 3-11 year olds, ranging from non-swimmers to competent swimmers
• To plan, deliver and review high quality, themed learn to swim lessons to 3-11 years
• Deliver exceptional customer care to every swimmer and family member in and out of the water
• Ensure the safe provision of all equipment usage, storage, cleaning and maintenance
• Complete and record electronically all relevant health and safety checks as assigned on a daily, weekly and monthly basis by the swim@ manager
• To help maintain the facility to a high standard at all times by ensuring the centre is clean and safe for all users and staff
• Demonstrate a commitment to personal development through training, observation and feedback on performance to ensure high standards of delivery
• Be a positive role model for young people encouraging them to reach their full swimming potential
• Deliver the swim@ experience to include servicing customer enquires, showing potential customers round the centre, driving memberships and attending regular training with the swim@ team to share best practise to ensure high standards of delivery are maintained
• Give out award badges and certificates to celebrate swimmer’s achievements
• To abide by a code of conduct and carry out duties in accordance with all swim@ policies, including equal opportunities, safeguarding children, health and safety at work, operational procedures etc. (training provided)

Person Specification

• Fully funded training and qualifications provided (existing qualifcations are a bonus!)
• Excellent communication and interpersonal skills
• Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness
• Perseverance and patience to encourage and put people at ease
• Energietic, passionate and hard working personality
• Ambition for changing children's lives and making a difference
• Reasonable swimming ability
• Able to work in an active, energetic sporting environment
• This role has keyholder responsbilities.

Employee Benefits

• Birthday off
• Bright and colourful work kit
• Discount on swimming lessons for family and friends
• Employee recognition scheme, rewards and team events
• Monthly staff training and collaboration
• Multiple Training and qualification opportunities