Team Leader - Sales Support

JR United Kingdom; Reading; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent opportunity for a Team Leader in Sales Support is available at a leading company. The role requires strong leadership to enhance operational efficiency and service quality. You will collaborate with senior management while enjoying perks like an on-site gym and beautiful countryside surroundings.

Benefits

Free on-site gym membership

Free onsite parking

Woodland walks

Qualifications

• Proven team leadership in operations, customer service, or finance.
• Highly proficient in Microsoft Excel.
• Experience implementing process improvements.

Responsibilities

• Lead the Sales Support team to uphold service standards and improve workflows.
• Support staff development and ensure adherence to workplace standards.
• Identify both technical and manual process improvements across the company.

Skills

Problem Solving

Leadership

Commercial Awareness

Analytical Mindset

Tools

Microsoft Office

Job description

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We have a excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client are based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking and woodland walks!

As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support. You will work closely with the Operations Manager and Director to ensure smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.

Role Objective

Lead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.

Key Responsibilities include;

• Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
• Maintaining and increasing business efficiencies companywide
• General Support for Reporting requirements across the business
• Support staff development and adherence to workplace standards

Candidate Profile

• Proven team leadership in operations, customer service, or finance
• Analytical mindset with strong problem-solving and commercial awareness
• Highly proficient in Microsoft Office (especially Excel)
• Experience implementing process improvements