Team Leader (Nights) - Fixed Term

ID Logistics; Northampton; On-site; GBP 44,083,000 - 46,150,000; Full time

Job summary

ID Logistics in Rugby is launching a night shift and seeks a Team Leader to support the 10pm–6am, Monday to Friday operation.

You will lead and develop the team, drive KPIs, ensure safety and quality, and collaborate across departments to maintain service levels.

Qualifications

• Experience leading and improving operational processes.
• Experience in a warehouse or logistics environment.
• Holds, is working towards, or is willing to study for a Level 3 qualification (or equivalent).
• Experienced in driving performance within a process-driven, results-focused environment.
• Demonstrates a process-first approach, maintaining high standards and consistency.
• Agile and adaptable, with a strong ability to support operational change and new initiatives.
• Communicates clearly and confidently with colleagues, peers, managers and stakeholders.

Responsibilities

• Lead operational processes and ensure efficiency.
• Maintain strong communication across the operation.
• Coach and provide process-based feedback.
• Conduct regular process reviews to identify improvements.
• Deliver clear shift briefs with priorities.
• Organise workflow and allocate tasks to meet targets.
• Complete all process-related admin tasks and reporting.
• Keep customer at the centre of decisions and maintain service quality.
• Monitor KPI performance and understand cost and service impacts.
• Use data, trends and forecasts for planning.
• Ensure Quality Control across dispatch and sortation.
• Maintain stock accuracy and product security.
• Collaborate across departments for aligned processes.
• Maintain Health & Safety and safe practices.
• Champion continuous improvement and streamline processes.

Skills

Leadership

Process Improvement

Warehouse Experience

Level 3 Qualification

Process-Driven

Agile Mindset

Clear Communication

Education

Level 3 qualification (or equivalent)

Job description

We are launching a night shift operation in Rugby and so we are looking for a Team Leaders to support this shift. Hours of work will be 10pm to 6am Monday to Friday. This is a fixed term opportunity as the night shift will be in operation until the end of the year. (Week 52)

If you are ready to bring your process leadership to a fast‑paced, ambitious logistics environment, we would love to hear from you.

About You:

Warehousing and operations will feel like home to you. You are experienced and confident in leading processes, with a proven ability to drive productivity, maintain high operational standards, and ensure excellent service for our customer.

Key Responsibilities:

• Lead operational processes, ensuring they run efficiently and in line with ID Logistics standards and values.
• Maintain strong communication across the operation to support clarity, alignment and smooth workflow.
• Support continuous development of operational practices through coaching, guidance and process‑based feedback.
• Conduct regular process reviews to assess performance, identify improvements and support operational excellence.
• Deliver clear and effective shift briefs that keep colleagues informed of priorities, changes and key information.
• Organise workflow and allocate tasks to ensure service levels and operational targets are met.
• Complete all process‑related administrative activities in line with company policy, including accurate reporting and compliance checks.
• Keep the customer at the centre of operational decisions, ensuring service quality is consistently maintained.
• Drive operational KPI performance by monitoring process efficiency and understanding cost and service impacts.
• Use operational data, trends and forecasts to support short‑ and long‑term planning.
• Take responsibility for Quality Control across dispatch and sortation processes.
• Maintain stock accuracy and product security by ensuring strict adherence to agreed procedures and systems.
• Work collaboratively across departments to ensure aligned processes and strong site performance.
• Keep Health & Safety at the forefront, conducting regular checks and maintaining safe working practices.
• Champion continuous improvement, identifying opportunities to streamline processes and enhance customer outcomes.

Skills & Experience:

To be considered for this opportunity you will need to currently be in a leadership position or have previous leadership experience.

Additionally you will have:

• Experience leading and improving operational processes.
• Previous experience within a warehouse or logistics environment.
• Holds, is working towards, or is willing to study for a Level 3 qualification (or equivalent).
• Experienced in driving performance within a process‑driven, results‑focused environment.
• Demonstrates a process‑first approach, maintaining high standards and consistency.
• Agile and adaptable, with a strong ability to support operational change and new initiatives.
• Communicates clearly and confidently with colleagues, peers, managers and stakeholders.

Please note applications close on Tuesday 25th August and interviews for selected candidates will take place either on Thursday 27th or Friday 28th August or early the following week.

Hourly rate: £16.81 (Which includes a role and shift premium) Equivalent to approx. £32,779 based on 37.5 hours week.