Warehouse Team Leader

Stirling Warrington; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Stirling Warrington in Leicester is seeking an experienced Warehouse & Logistics Shift Team Leader to oversee a busy operations team, ensuring safe, accurate and timely processing of goods. You will manage people, plans and processes to sustain high standards across picking, packing, despatch and stock control.

The role requires a proactive leader who communicates well, drives continuous improvement and supports team development in a fast-paced environment.

Qualifications

• Proven experience leading warehouse/logistics teams.
• Experience in picking, packing, despatch and stock control.
• Ability to plan workloads and monitor performance.

Responsibilities

• Lead, supervise and support Warehouse & Logistics operatives.
• Manage daily work plans, resources and startup procedures.
• Organise and oversee daily picking activities.
• Monitor outbound picks, customer orders and despatch processes.
• Ensure customer service standards are maintained.
• Monitor stock control and goods-in/returns processes.
• Investigate complaints and drive continuous improvement.
• Support recruitment, training and performance management.

Skills

Team leadership

Organised

Planning

Customer service

Strong communication

Safety awareness

Job description

Warehouse & Logistics Shift Team Leader

Location: Leicester
Salary: £30,000 - £35,000 per annum (DOE)
Hours: 6am-3.30pm & 8am-6pm

We are currently recruiting on behalf of an established and successful organisation for an experienced Warehouse & Logistics Shift Team Leader to join their operations team.

This is a fantastic opportunity for an organised, hands-on warehouse professional who enjoys leading a team and driving high standards across warehouse and logistics operations.

The Role

Reporting to the Group Operations Manager, you will be responsible for the day-to-day supervision and management of the Warehouse & Logistics team, ensuring operations are completed safely, accurately, efficiently and within required timescales.

Key responsibilities will include:

• Leading, supervising and supporting Warehouse & Logistics operatives.
• Managing daily work plans, resource requirements and warehouse start-up procedures.
• Organising and overseeing daily picking activities.
• Monitoring the accuracy and organisation of outbound picks and customer orders.
• Supervising picking, checking, packing, loading and despatch processes.
• Ensuring customer service standards are consistently maintained.
• Monitoring stock control processes, including goods-in, put-away, replenishment, stock relocation, picking, despatch and returns.
• Investigating customer complaints and identifying root causes to prevent recurrence.
• Supporting the recruitment, training, development, engagement and performance management of team members.
• Monitoring warehouse performance, picking accuracy and operational reporting.
• Supporting continuous improvement across warehouse and logistics processes.

About You

We are looking for someone with proven experience in a warehouse, logistics or distribution environment, ideally with previous experience supervising or leading a team.

You will be:

• A confident and effective team leader.
• Highly organised with strong planning skills.
• Focused on accuracy, efficiency and customer service.
• Comfortable managing workload and resources in a fast-paced environment.
• Experienced in warehouse processes including picking, checking, stock control and despatch.
• A strong communicator who can motivate and develop a team.
• Safety-conscious with a good understanding of warehouse health & safety.
• Proactive, reliable and willing to get involved operationally.
• Comfortable monitoring performance and identifying opportunities for improvement.

If you are an experienced Warehouse or Logisitcs Team leader looking for your next challenge, we would be keen to hear from you.