Warehouse Team Leader

Stirling Warrington Ltd; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Stirling Warrington Ltd in Leicester is seeking an experienced Warehouse & Logistics Shift Team Leader to head the daily operations and lead a hands-on team in a fast-paced environment.

You will report to the Group Operations Manager and drive safe, accurate and efficient performance that meets customer expectations and timescales.

Qualifications

• Proven experience in warehouse, logistics or distribution environments.
• Experience supervising or leading a team.
• Strong planning, organisation and customer service focus.
• Safety-conscious with knowledge of warehouse health & safety.

Responsibilities

• Lead, supervise and support Warehouse & Logistics operatives.
• Manage daily work plans, resources and start-up procedures.
• Oversee daily picking, outbound accuracy and orders.
• Supervise picking, checking, packing, loading and despatch.
• Monitor stock control, goods-in, replenishment and returns.
• Investigate customer complaints and identify root causes.
• Support recruitment, training and performance management.
• Monitor warehouse performance and reporting.
• Drive continuous improvement across processes.

Skills

Team leadership

Planning

Accuracy

Customer service

Stock control

Communication

Health & safety

Operational involvement

Performance monitoring

Job description

Warehouse & Logistics Shift Team Leader
Location:Leicester
Salary:£30,000 – £35,000 per annum (DOE)
Hours:6am-3.30pm & 8am-6pm

We are currently recruiting on behalf of an established and successful organisation for an experienced Warehouse & Logistics Shift Team Leader to join their operations team.

This is a fantastic opportunity for an organised, hands-on warehouse professional who enjoys leading a team and driving high standards across warehouse and logistics operations.

The Role

Reporting to the Group Operations Manager, you will be responsible for the day-to-day supervision and management of the Warehouse & Logistics team, ensuring operations are completed safely, accurately, efficiently and within required timescales.

Key responsibilities will include:

• Leading, supervising and supporting Warehouse & Logistics operatives.
• Managing daily work plans, resource requirements and warehouse start-up procedures.
• Organising and overseeing daily picking activities.
• Monitoring the accuracy and organisation of outbound picks and customer orders.
• Supervising picking, checking, packing, loading and despatch processes.
• Ensuring customer service standards are consistently maintained.
• Monitoring stock control processes, including goods-in, put-away, replenishment, stock relocation, picking, despatch and returns.
• Investigating customer complaints and identifying root causes to prevent recurrence.
• Supporting the recruitment, training, development, engagement and performance management of team members.
• Monitoring warehouse performance, picking accuracy and operational reporting.
• Supporting continuous improvement across warehouse and logistics processes.

About You

We are looking for someone with proven experience in a warehouse, logistics or distribution environment, ideally with previous experience supervising or leading a team.

You will be:

• A confident and effective team leader.
• Highly organised with strong planning skills.
• Focused on accuracy, efficiency and customer service.
• Comfortable managing workload and resources in a fast-paced environment.
• Experienced in warehouse processes including picking, checking, stock control and despatch.
• A strong communicator who can motivate and develop a team.
• Safety-conscious with a good understanding of warehouse health & safety.
• Proactive, reliable and willing to get involved operationally.
• Comfortable monitoring performance and identifying opportunities for improvement.

If you are an experienced Warehouse or Logisitcs Team leaderlooking for your next challenge, we would be keen to hear from you.