Team Leader: Motivate, Coach & Elevate Guest Experience

Stonegate Group; Epsom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Food & drink discount

VIP pub entry

Hotel discounts

Flexible working

Dental insurance discount

Earned wages access

Development programmes

Gym discounts

Job summary

The Faraday, part of Stonegate Group, is seeking a Team Leader to inspire and guide a busy team in delivering outstanding guest experiences. You will coach staff, ensure service standards, and help maintain a welcoming atmosphere across peak times and events at a lively pub venue.

As a 18+ role involving alcohol sales, you will contribute to a positive guest experience, uphold compliance, and support venue leadership in delivering our vibrant offering and craft beer focus.

Qualifications

• Must be at least 18 years old due to alcohol sales.

Responsibilities

• Provide leadership, coaching and mentorship to your team.
• Support the management team and help deliver the venue's vision.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Job description

The Faraday, part of Stonegate Group, is seeking a Team Leader to inspire and guide a busy team in delivering outstanding guest experiences. You will coach staff, ensure service standards, and help maintain a welcoming atmosphere across peak times and events at a lively pub venue.

As a 18+ role involving alcohol sales, you will contribute to a positive guest experience, uphold compliance, and support venue leadership in delivering our vibrant offering and craft beer focus.