Team Leader: Guest Experience & Coaching | Flexible Working

Stonegate Company Ltd.

Epsom

On-site

GBP 26,000 - 34,000

Full time

8 days ago

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Benefits offered by this job

25% off food and drink
MiXR App rewards
VIP entry to pubs
Hotel discounts
Flexible working
Discounted Dental Insurance
Early access to earned wages
Development programmes

Job summary

The Faraday is part of Stonegate Group’s pub portfolio and is seeking a Team Leader to inspire and guide staff to deliver exceptional guest experiences. The role focuses on coaching the team, supporting management, maintaining standards and creating a welcoming atmosphere for guests across busy service periods.

Ideal candidates are 18+ due to alcohol sales, with a passion for hospitality and team collaboration.

Qualifications

  • Must be at least 18 years old due to alcohol sales.

Responsibilities

  • Support, coach and mentor your team.
  • Support the management team and work together to create and deliver our vision.
  • Ensure standards and compliance are maintained.
  • Create a welcoming atmosphere for our guests.

Skills

Team leadership
Coaching
Compliance
Customer service

Job description

The Faraday is part of Stonegate Group’s pub portfolio and is seeking a Team Leader to inspire and guide staff to deliver exceptional guest experiences. The role focuses on coaching the team, supporting management, maintaining standards and creating a welcoming atmosphere for guests across busy service periods.

Ideal candidates are 18+ due to alcohol sales, with a passion for hospitality and team collaboration.

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