Team Leader — Hospitality & Guest Experience

The Faraday Partnership; Epsom; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

MiXR Reward Card – 25% off food and 25

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Job summary

The Faraday is seeking a capable Team Leader to support and motivate the team, delivering outstanding guest experiences at our vibrant pub and sports bar. You’ll coach and guide colleagues, ensure service standards are upheld, and help the management team realise our vision for a welcoming, high-energy venue.

As a key link between front-of-house and leadership, you’ll foster a friendly atmosphere, ensure compliance with licensing and brand standards, and work flexibly across events and peak

Qualifications

• Experience in coaching and motivating teams.
• Ability to work with management to deliver a shared vision.
• Commitment to maintaining standards and compliance.
• Able to create a welcoming atmosphere for guests.

Responsibilities

• Support, coach and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

Skills

Team coaching

Mentoring

Guest experience

Standards & compliance

Job description

The Faraday is seeking a capable Team Leader to support and motivate the team, delivering outstanding guest experiences at our vibrant pub and sports bar. You’ll coach and guide colleagues, ensure service standards are upheld, and help the management team realise our vision for a welcoming, high-energy venue.

As a key link between front-of-house and leadership, you’ll foster a friendly atmosphere, ensure compliance with licensing and brand standards, and work flexibly across events and peak