Team Leader: Lead Fast-Paced QSR Shifts

QSRP group; Gateshead; Hybrid; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

50% Employee Discount

Online Discounts in High Street Stores

Company Pension Plan

Cycle to Work Scheme

Free Meals on Shift

Incentive Schemes

Access to Wages in Advance

Free Mortgage Advice

Zusammenfassung

QSRP group is seeking a Team Leader to drive front-line leadership and ensure exceptional customer experiences across busy shifts. You will run shifts, support daily store operations, and mentor staff to maintain high standards and a positive team culture.

You’ll be hands-on across all store areas, balancing guest needs with operational efficiency while upholding brand values and delivering consistent, flavourful service.

Qualifikationen

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.

Aufgaben

• Lead from the front and set the tone every shift.
• Run shifts and support the smooth day-to-day operation of the store.
• Coach and inspire your team to deliver a flavour-packed experience.
• Work across all areas of the store to support the team and keep shifts running smoothly.

Kenntnisse

Team leadership

Customer service

Communication

Decision making

Shift management

Jobbeschreibung

QSRP group is seeking a Team Leader to drive front-line leadership and ensure exceptional customer experiences across busy shifts. You will run shifts, support daily store operations, and mentor staff to maintain high standards and a positive team culture.

You’ll be hands-on across all store areas, balancing guest needs with operational efficiency while upholding brand values and delivering consistent, flavourful service.