Team Leader: Fast-Paced Store Coach | Flexible Hours, Free Meals

QSRP group; Basingstoke; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

50% Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Mortgage Advice

Access to Wages in Advance

Incentive Schemes

Free Meals on Shift

Job summary

QSRP group is seeking a Team Leader for our fast-paced hospitality operation. You will lead from the front, run shifts as a key holder, and support store performance while coaching the team to deliver outstanding customer experiences.

Join us to drive a culture of teamwork, excellence, and care for guests. The role requires flexibility across shifts, including evenings and weekends, in a dynamic brand environment across multiple stores.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.

Responsibilities

• Lead from the front and set the tone every shift.
• As a key holder, run shifts and support store operations.
• Coach and inspire the team to deliver a flavour-packed experience.
• Ensure smooth day-to-day operation and drive performance.

Skills

Team leadership

Customer service

Shift management

Communication

Job description

QSRP group is seeking a Team Leader for our fast-paced hospitality operation. You will lead from the front, run shifts as a key holder, and support store performance while coaching the team to deliver outstanding customer experiences.

Join us to drive a culture of teamwork, excellence, and care for guests. The role requires flexibility across shifts, including evenings and weekends, in a dynamic brand environment across multiple stores.